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All orders are shipped from our Hong Kong warehouse. This page is designed to give customers a clear, premium overview of delivery timelines, shipping rates by destination, customs arrangements, and special battery-product shipping requirements before checkout. All orders are shipped from our Hong Kong warehouse. This page provides customers with a clearer and more brand-website-like overview of delivery timelines, shipping rates by region, customs arrangements, and special shipping requirements for battery products, making it easier to understand before placing an order.
All items sold by DIGIBAL ONLINE include an enhanced 1-Year Warranty valid in Hong Kong. Items may be sent back to Hong Kong for warranty service. All products sold by DIGIBAL ONLINE come with a 1-Year Warranty that is valid in Hong Kong. Items may need to be returned to Hong Kong for warranty service.
All electronic items are supplied with a UK plug unless otherwise stated. International adaptors are not included. All electronic products come with a UK plug unless otherwise specified. International adaptors are not included.
All orders are dispatched from our Hong Kong warehouse. Standard delivery takes approximately 7–14 business days. All orders are shipped from our Hong Kong warehouse. Standard delivery time is approximately 7–14 business days.
Customs charges are already included in the total selling price plus shipping cost. If a payment request is received, customers should contact support immediately. Customs charges are included in the total selling price and shipping cost. If you receive a customs payment request, please contact customer support immediately.
| Package WeightPackage Weight | Shipping FeeShipping Fee |
|---|---|
| 0 – 1 kg | CA$ 17.82 |
| 1 – 3 kg | CA$ 35.64 |
| Package WeightPackage Weight | Shipping FeeShipping Fee |
|---|---|
| 0 – 0.5 kg | £ 6.99 |
| 0.5 – 1 kg | £ 9.99 |
| 1 – 1.5 kg | £ 14.99 |
| 1.5 – 2 kg | £ 18.99 |
| 2.1 – 3 kg | £ 39.99 |
| 3.1 – 4 kg | £ 49.99 |
| 4.1 – 5 kg | £ 59.99 |
| 5.1 – 6 kg | £ 69.99 |
| 6.1 – 7 kg | £ 79.99 |
| 7.1 – 8 kg | £ 89.99 |
| 8.1 – 9 kg | £ 99.99 |
| Package WeightPackage Weight | Shipping FeeShipping Fee |
|---|---|
| 1 – 1.5 kg | HK$ 80 |
| 1.5 – 2 kg | HK$ 90 |
| 2.1 – 2.5 kg | HK$ 100 |
| 2.5 kg and above | HK$ 130 |
| 3 kg and above | HK$ 150 |
| Package WeightPackage Weight | Shipping FeeShipping Fee |
|---|---|
| 1.5 – 2 kg | HK$ 35 |
| 2 – 2.5 kg | HK$ 42 |
| 2.5 – 3 kg | HK$ 51 |
| 3.5 – 5 kg | HK$ 100 |
| 5.5 – 10 kg | HK$ 150 |
| Package WeightPackage Weight | Shipping FeeShipping Fee |
|---|---|
| < 0.5 kg | AU$ 10.84 |
| 0.5 – 1 kg | AU$ 19.52 |
| 1 – 1.5 kg | AU$ 25.49 |
| 1.5 – 2 kg | AU$ 32.81 |
| 2 – 2.5 kg | AU$ 39.94 |
| 2.5 – 3 kg | AU$ 47.26 |
| 3 – 3.5 kg | AU$ 54.57 |
| Package WeightPackage Weight | Shipping FeeShipping Fee |
|---|---|
| Up to 0.5 kg | S$ 15.99 |
| Up to 1 kg | S$ 22.99 |
| Up to 1.5 kg | S$ 24.99 |
| Up to 2 kg | S$ 28.99 |
| Package WeightPackage Weight | Shipping FeeShipping Fee |
|---|---|
| Up to 0.5 kg | £ 12.99 |
| Up to 1 kg | £ 18.99 |
| Up to 1.5 kg | £ 22.99 |
| Up to 2 kg | £ 28.99 |
| Package WeightPackage Weight | Shipping FeeShipping Fee |
|---|---|
| Up to 0.5 kg | AU$ 25.00 |
| Up to 1 kg | AU$ 32.00 |
| Up to 1.5 kg | AU$ 42.00 |
| Up to 2 kg | AU$ 49.00 |
| Package WeightPackage Weight | Shipping FeeShipping Fee |
|---|---|
| Up to 0.5 kg | HK$ 74 |
| Up to 1 kg | HK$ 113 |
| Up to 1.5 kg | HK$ 133.50 |
| Up to 2 kg | HK$ 154 |
[Hong Kong Genuine Goods]
Such products can be serviced by the Hong Kong brand or authorized distributor. Different brands offer different warranty periods, with most products providing 1 year of warranty in Hong Kong, unless otherwise specified.
Grey Market Products:
[Japanese Version]
This platform also sells parallel imported products, also known as grey market products.
Grey market products do not come with a warranty in Hong Kong, but this platform offers a 90-day shopping guarantee. The plugs for parallel imported products are local country plugs; for example, Japanese version products will only provide Japanese plugs, and customers need to purchase adapters themselves. Customers can also buy various travel adapters from our company for use as adapters. All parallel imported products sold by the company are of international voltage and do not require a transformer.
All products enjoy a 7-day shopping guarantee, with exchanges for defective items, and thereafter arrangements will be made according to the different warranty periods of the products.
1. Both cooling and heating functions, 8 temperature levels, precise temperature control, can be used all year round.
2. 234g ultra-lightweight neck-hanging design, no fatigue when worn for a long time. 3. Release high concentration of negative ions to purify the air on the go.
4. Intelligent temperature control mode, supports two modes: constant temperature and intermittent temperature control.
5.2.5H ultra-long battery life, 3000mAh large battery capacity.
6.LED display screen, power level and temperature display, clear at a glance.
7. Extremely quiet and noise-free, avoiding the fan being too noisy to be heard.
8. Built-in colorful atmosphere lights, fashionable and high-end.
Charging time: 2 hours
Main materials: ABS, silicone
Power: 4W
Working voltage/current: DC5V/2A
Charging interface: Type-C
Battery life: 2.5 hours
Battery mAh: 3000mAh
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