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EVPAD 11P 4GB/64GB Ultra HD 8K AI Google Voice TV Box [Hong Kong Official Version]
Return and exchange policy
Warranty Terms:
[Hong Kong Genuine Goods]
Such products can be serviced by the Hong Kong brand or authorized distributor. Different brands offer different warranty periods, with most products providing 1 year of warranty in Hong Kong, unless otherwise specified.
Grey Market Products:
[Japanese Version]
This platform also sells parallel imported products, also known as grey market products.
Grey market products do not come with a warranty in Hong Kong, but this platform offers a 90-day shopping guarantee. The plugs for parallel imported products are local country plugs; for example, Japanese version products will only provide Japanese plugs, and customers need to purchase adapters themselves. Customers can also buy various travel adapters from our company for use as adapters. All parallel imported products sold by the company are of international voltage and do not require a transformer.
All products enjoy a 7-day shopping guarantee, with exchanges for defective items, and thereafter arrangements will be made according to the different warranty periods of the products.
freight
Local orders over $100 enjoy free shipping to SF lockers/SF stations
Local orders over $250 enjoy free shipping to your door (SF/JD), (excluding computer product components such as SSDs/computer monitors, etc.)
For computer product components such as SSDs/computer monitors, shipping costs range from $30 to $60, and the actual shipping cost will be displayed in the shopping cart
**Detailed shipping costs will be specified on the checkout page, and the shipping cost is based on the amount on the checkout page
Macau:
| 0kg–1.5kg | HK$30.00 HKD |
| 1.5kg–2kg | HK$35.00 HKD |
| 2kg–2.5kg | HK$42.00 HKD |
| 2.5kg–3kg | HK$51.00 HKD |
| 3.5kg–5kg | HK$100.00 HKD |
Shipping costs for orders in Macau start from $30, and the product shipping cost depends on the order weight; the final shipping cost will be displayed on the product page
Delivery:
Our company provides limited delivery arrangements. If customers wish to arrange delivery, please contact customer service.
*********************************
International Orders (INTERNATIONAL SHIPMENT)
POWERBANK/chargers can only be shipped to Hong Kong and Macau
The amount of overseas shipping varies according to the weight of the product, and customers can refer to the required shipping cost on the checkout page. Due to the uncertainty of overseas shipping costs, our company will verify the required shipping cost before the order is shipped. Customers may need to pay additional overseas shipping costs. If customers feel the shipping cost is too high, they can choose to cancel the order, and our company will arrange a refund
If the order needs to be shipped overseas, our company recommends that customers inquire about shipping costs with customer service before placing an order.
Customers should also be aware that different countries may impose import duties on products, and the import duties are the responsibility of the customer. Our company will not be responsible for any import duties on overseas orders
Please inquire about shipping costs with customer service before placing an order:
********************************* Customers are responsible for providing the correct mailing address and contact number. Our company will not be liable for any losses caused by incorrect information.** If reshipping is required due to this, customers will be responsible for any additional postage costs
- Android 12
- Quad core A53 CPU
- G31 GPU
- 4GB DDR3 RAM
- 64GB eMMC 5.0 ROM
- WIFI 6
- BlUETOOTH v5.2
- Dolby Vision
- Smart AI Features
New Highlights, Achieving the Strongest Box
- Upgraded to Android 12
- Supports 1000M Giga Lan
- WIFI 6 (2T2R), Faster and More Stable
- Supports Live Multi-language Function
- New Karaoke App Added
- New Time-shift Function
- Ultra-fast Channel Switching
- New AI Google Assistant Feature
- On-demand Additional Fast Line Added
- Live Additional Backup Line Added
- Independent Adult Apps, Children Apps
- Remote Control Fully Upgraded (Air Mouse Function, Convenient for Remote Use) (New Customizable Buttons, Convenient for Elderly Operation)
Purchase Reading Notes:
- Different batches of TV boxes. The remote control style may not be exactly the same as the picture. Thank you for your understanding
- Users must understand the third-party APP usage guidelines online or on YOUTUBE before purchasing. Retailers will not provide additional guidance on APP usage; customers may contact EVPAD brand customer service directly
- #This product is a multimedia player, using the Android system, and has internet access capabilities. The product itself does not come pre-loaded with any applications; users can download and install applications for use.
- All TV boxes are not sealed, please use with confidence, the box is brand new and unactivated
- Customers' purchase indicates agreement to these terms. We refuse to refund for the above reasons.
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