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Eufy Indoor Cam E30 4K Smart Indoor Camera [Hong Kong Official Version]
Return and exchange policy
Warranty Terms:
[Hong Kong Genuine Goods]
Such products can be serviced by the Hong Kong brand or authorized distributor. Different brands offer different warranty periods, with most products providing 1 year of warranty in Hong Kong, unless otherwise specified.
Grey Market Products:
[Japanese Version]
This platform also sells parallel imported products, also known as grey market products.
Grey market products do not come with a warranty in Hong Kong, but this platform offers a 90-day shopping guarantee. The plugs for parallel imported products are local country plugs; for example, Japanese version products will only provide Japanese plugs, and customers need to purchase adapters themselves. Customers can also buy various travel adapters from our company for use as adapters. All parallel imported products sold by the company are of international voltage and do not require a transformer.
All products enjoy a 7-day shopping guarantee, with exchanges for defective items, and thereafter arrangements will be made according to the different warranty periods of the products.
freight
Local orders over $100 enjoy free shipping to SF lockers/SF stations
Local orders over $250 enjoy free shipping to your door (SF/JD), (excluding computer product components such as SSDs/computer monitors, etc.)
For computer product components such as SSDs/computer monitors, shipping costs range from $30 to $60, and the actual shipping cost will be displayed in the shopping cart
**Detailed shipping costs will be specified on the checkout page, and the shipping cost is based on the amount on the checkout page
Macau:
| 0kg–1.5kg | HK$30.00 HKD |
| 1.5kg–2kg | HK$35.00 HKD |
| 2kg–2.5kg | HK$42.00 HKD |
| 2.5kg–3kg | HK$51.00 HKD |
| 3.5kg–5kg | HK$100.00 HKD |
Shipping costs for orders in Macau start from $30, and the product shipping cost depends on the order weight; the final shipping cost will be displayed on the product page
Delivery:
Our company provides limited delivery arrangements. If customers wish to arrange delivery, please contact customer service.
*********************************
International Orders (INTERNATIONAL SHIPMENT)
POWERBANK/chargers can only be shipped to Hong Kong and Macau
The amount of overseas shipping varies according to the weight of the product, and customers can refer to the required shipping cost on the checkout page. Due to the uncertainty of overseas shipping costs, our company will verify the required shipping cost before the order is shipped. Customers may need to pay additional overseas shipping costs. If customers feel the shipping cost is too high, they can choose to cancel the order, and our company will arrange a refund
If the order needs to be shipped overseas, our company recommends that customers inquire about shipping costs with customer service before placing an order.
Customers should also be aware that different countries may impose import duties on products, and the import duties are the responsibility of the customer. Our company will not be responsible for any import duties on overseas orders
Please inquire about shipping costs with customer service before placing an order:
********************************* Customers are responsible for providing the correct mailing address and contact number. Our company will not be liable for any losses caused by incorrect information.** If reshipping is required due to this, customers will be responsible for any additional postage costs
• 4K resolution for clear day and night viewing of real-time footage
• 360-degree camera movement allows you to see the entire space; tap the screen to focus on the area you choose in real-time
• Built-in AI can detect people/animals/sounds/crying and record videos instantly
• The camera automatically tracks moving people/animals
• Supports Apple HomeKit, the Google Assistant, Amazon Alexa (HomeKit only supports up to 1080p resolution)
• Built-in microphone for two-way conversation with people in front of the camera
• Built-in spotlight supports color night vision/infrared night vision
• Supports 24/7 recording (requires microSD card or HomeBase 3)
4K Clarity from Every Angle
eufy Indoor Cam E30
Model: T8417
4K UHD high resolution, supports 24/7 continuous recording *
Supports up to 4K resolution, allowing you to clearly capture every moment at home and view clearer real-time footage. Built-in speaker and microphone enable you to have real-time two-way conversations with family and pets in front of the camera. Supports 24/7 continuous recording, so you won't miss any moments. (24/7 continuous recording requires a micro SD card / HomeBase 3)
360° camera rotation
Supports 360° horizontal / 75° vertical camera rotation, combined with zoom functionality, covering more areas and effectively monitoring the situation at home. You can use the newly designed Quick Focus Tap feature to tap the screen and focus on the area you choose in real-time.
Smart AI sensing and automatic tracking features
The device is equipped with a smart AI chip that can sense people/pets/crying. When it detects movement from people/pets, the camera will automatically track the movement, keeping you informed of the entire process.
Provides color images even at night
The device has a spotlight that supports color/infrared night vision, allowing you to check the situation at home even in dark environments.
Supports Apple HomeKit
Compatible with Apple HomeKit, the Google Assistant, Amazon Alexa, making it easy to integrate your smart home system. (HomeKit supports up to 1080p resolution)
Multiple storage options
Videos can be directly stored on a Micro SD card (not included) and are also compatible with eufy HomeBase 3 (sold separately) , which centralizes the storage of Eufy Security device videos.
Product Specifications
Resolution: 4K UHD
Field of View: 125°
AI Sensing: Motion/Person/Animal/Sound/Crying
AI Tracking: Person/Animal
Night Vision: IR (32.8ft), Color (16.4ft)
WiFi Connection: 2.4GHz
Pan and Tilt: 360° horizontal / 75° vertical
Recording: MicroSD (Max. 128GB) / Cloud / HomeBase 3
24/7 Recording: Supported (requires microSD card or HomeBase 3)
Dimensions: 73 x 71 x 108mm
Net Weight: 188g
Contents: Indoor Cam E30, USB charger, USB-C charging cable, installation bracket, screw kit, manual
| Q1: How to use the spotlight on the Indoor Cam E30? |
|
A1: The built-in spotlight provides additional lighting in low-light environments to enhance night vision. The spotlight is set to "off" by default. To use it, please go to the eufy Security App to enable: |
| Q2: Does the Indoor Cam E30 support HomeKit? |
| A2: The Indoor Cam E30 supports HomeKit , but due to HomeKit's limitations, its resolution will be limited to 1080p. The Indoor Cam E30 is also compatible with smart displays using Amazon Alexa and Google Assistant. |
| Q3: Is the Indoor Cam E30 compatible with HomeBase 3? |
| A3: The Indoor Cam E30 is compatible with HomeBase 3 but not compatible with HomeBase 2. |
| Q4: Does the Indoor Cam E30 support 5 GHz Wi-Fi? |
| A4: No, the Indoor Cam E30 only supports 2.4 GHz Wi-Fi. |
| Q5: Why is my panoramic image blurry? |
|
A5: Please check if your device firmware is up to date: "Settings" -> "General" -> "About Device" -> "Check for Firmware Update" (Settings -> General -> About Device -> Check for Firmware Update)
|
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