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Australia
Standard Shipping| Package Weight | Shipping Fee |
|---|---|
| Up to 0.5 kg | AU$ 10.84 |
| Up to 1 kg | AU$ 19.49 |
| Up to 1.5 kg | AU$ 32.39 |
| Up to 2 kg | AU$ 38.77 |
| Up to 2.5 kg | AU$ 49.67 |
| Up to 3 kg | AU$ 59.89 |
| Up to 3.5 kg | AU$ 69.57 |
INTERNATIONAL SHIPPING
International Shipping
Transparent destination-based rates, duties included, and dedicated handling for lithium-battery products. Curated logistics for every order.
7–14 Business Days
Standard delivery window for most destinations.
Duties Included
Import duties & taxes included unless otherwise stated.
1-Year Warranty
All products covered from the date of purchase.
UK Plug Standard
Hong Kong version with UK plug unless stated.
Standard Rates
Shipping Rates by Region
Rates calculated by destination and package weight for general products including everyday essentials and home appliances.
United Kingdom
Standard Shipping| Package Weight | Shipping Fee |
|---|---|
| Up to 0.5 kg | £ 6.99 |
| Up to 1 kg | £ 12.99 |
| Up to 1.5 kg | £ 18.69 |
| Up to 2 kg | £ 24.69 |
| Up to 3 kg | £ 32.69 |
| Up to 4 kg | £ 42.69 |
Singapore
Standard Shipping| Package Weight | Shipping Fee |
|---|---|
| Up to 1 kg | S$ 15.99 |
| Up to 1.5 kg | S$ 19.99 |
| Up to 2 kg | S$ 22.99 |
| Up to 3 kg | S$ 39.99 |
Canada
Standard Shipping| Package Weight | Shipping Fee |
|---|---|
| 0 – 0.5 kg | CA$ 25.29 |
| 0.5 – 1 kg | CA$ 39.64 |
Taiwan
Standard Shipping| Package Weight | Shipping Fee |
|---|---|
| Up to 1.5 kg | HK$ 80 |
| Up to 2 kg | HK$ 100 |
| Up to 2.5 kg | HK$ 120 |
| Up to 3 kg | HK$ 150 |
Macau
Standard Shipping| Package Weight | Shipping Fee |
|---|---|
| Up to 2 kg | HK$ 35 |
| Up to 3 kg | HK$ 60 |
| Up to 5 kg | HK$ 90 |
| Up to 10 kg | HK$ 150 |
Battery Rates
Power Bank — Special Shipping Rates
Power banks require dangerous-goods handling. Delivery times may vary subject to customs and aviation security screening.
⚠️ Powerbank Surcharge AppliedAustralia — Power Bank
Battery Shipping| Package Weight | Shipping Fee |
|---|---|
| Up to 0.5 kg | AU$ 33.99 |
| Up to 1 kg | AU$ 49.99 |
| Up to 1.5 kg | AU$ 68.99 |
| Up to 2 kg | AU$ 79.99 |
United Kingdom — Power Bank
Battery Shipping| Package Weight | Shipping Fee |
|---|---|
| Up to 0.5 kg | £ 12.99 |
| Up to 1 kg | £ 16.99 |
| Up to 1.5 kg | £ 21.99 |
| Up to 2 kg | £ 28.99 |
Singapore — Power Bank
Battery Shipping| Package Weight | Shipping Fee |
|---|---|
| Up to 0.5 kg | HK$ 74 |
| Up to 1 kg | HK$ 113 |
| Up to 1.5 kg | HK$ 133.50 |
| Up to 2 kg | HK$ 154 |
Heavy & Oversized Items
Bulky products such as water dispensers and large appliances require a custom freight quotation. Please contact our customer service team for shipping arrangements.
FAQ
Frequently Asked Questions
Quick answers about customs, warranty coverage, plug standards, and brand-specific shipping arrangements.
Are customs duties and taxes included?
Yes. Import duties and taxes are generally included unless otherwise stated on the product page or destination notice.
Do products come with warranty?
All products come with a 1-year warranty from the date of purchase, except those imported through parallel channels. Please refer to the product listing for exact coverage.
What plug type is used for the items?
All products are Hong Kong version and supplied with UK plug standard unless further advertised.
How long does delivery take?
Standard delivery is 7–14 business days depending on destination. Singapore and Malaysia typically receive orders within 4–7 business days.
How are Power Bank orders shipped?
Power banks require dangerous-goods handling and use the dedicated battery shipping rate table. Delivery times may vary due to customs and aviation security screening.
What about heavy items like water dispensers?
Oversized or heavy items require a custom freight quote. Please contact our customer service team for arrangements.