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INTERNATIONAL SHIPPING
🚚 Shipping & Delivery Policy
DIGIBAL ONLINE — Shipped from Hong Kong Warehouse
1-Year Warranty
All items sold by DIGIBAL ONLINE include an enhanced 1-Year Warranty valid in Hong Kong. Items may be sent back to Hong Kong for warranty service.
UK Plug Standard
All electronic items are supplied with a UK plug unless otherwise stated. International adaptors are not included.
Standard Shipping
All orders are dispatched from our Hong Kong warehouse. Standard delivery takes approximately 8–12 business days.
| Package Weight | Shipping Fee |
|---|---|
| 0 – 1 kg | CA$ 17.82 |
| 1 – 3 kg | CA$ 35.64 |
| Package Weight | Shipping Fee |
|---|---|
| 0 – 0.5 kg | £ 6.99 |
| 0.5 – 1 kg | £ 9.99 |
| 1 – 2 kg | £ 18.99 |
| 2 – 3 kg | £ 39.99 |
| 3 – 4 kg | £ 49.99 |
| 4 – 5 kg | £ 59.99 |
| 5 – 6 kg | £ 69.99 |
| 6 – 7 kg | £ 79.99 |
| 7 – 8 kg | £ 89.99 |
| 8 – 9 kg | £ 99.99 |
| 9 – 10 kg | £ 119.99 |
| Package Weight | Shipping Fee |
|---|---|
| 1 – 1.5 kg | HK$ 80 |
| 1.5 – 2 kg | HK$ 90 |
| 2.1 – 2.5 kg | HK$ 100 |
| 2.5 kg and above | HK$ 130 |
| 3 kg and above | HK$ 150 |
| Package Weight | Shipping Fee |
|---|---|
| 1.5 – 2 kg | HK$ 35 |
| 2 – 2.5 kg | HK$ 42 |
| 2.5 – 3 kg | HK$ 51 |
| 3.5 – 5 kg | HK$ 100 |
| 5.5 – 10 kg | HK$ 150 |
| Package Weight | Shipping Fee |
|---|---|
| 0 – 1 kg | AU$ 12.52 |
| 1 – 2 kg | AU$ 14.52 |
| 2 – 5 kg | AU$ 36.31 |
| 5 – 7 kg | AU$ 52.31 |
| 7 – 8 kg | AU$ 56.31 |
| 8 – 10 kg | AU$ 79.49 |
| 10 – 11 kg | AU$ 99.00 |
退換貨政策
保養條款:
[香港行貨]
此類產品可獲香港品牌方或總代理提供香港保養。不同品牌產品會提供不同的保養期限，大部分產品可獲1年香港保養，除特別詮明
水貨產品:
[日版]
本平台亦會銷售平行進口產品，亦稱水貨產品。
水貨產品不設香港保養，本平台會提供90天購物保障。平行進口產品的插頭為當地國家插頭，如日版產品只會提供日本插頭，客人需要自行配購轉插，客人亦可於本公司購買不同的旅行轉插為轉插使用。公司所出售的平行進口產品都是國際電壓，不需要使用變壓器
所有產品均享有7天購物保證，有壞包換，之後就依據不同產品的保養期限而安排
本地送貨
本地訂單滿$100 免運費送順豐櫃/順豐站
本地訂單滿$250 免運費送上門 (順豐/京東)，(不包括電腦產品子零件如SSD/電腦螢幕等等)
電腦產品子零件如SSD/電腦螢幕，運費則由$30-$60 不等，實際運費會在購物車後顯示
**詳細運費將會於結帳頁前列明，運費以結帳頁的銀碼為準
澳門:
| 0kg–1.5kg | HK$30.00 HKD |
| 1.5kg–2kg | HK$35.00 HKD |
| 2kg–2.5kg | HK$42.00 HKD |
| 2.5kg–3kg | HK$51.00 HKD |
| 3.5kg–5kg | HK$100.00 HKD |
澳門的訂單運費由$30 起，產品運費取決於訂單重量，最終運費將會於產品頁顯示
交收:
本公司提供有限度交收安排，如客人想安排交收，請聯絡客服人員。
*********************************
海外訂單(INTERNATIONAL SHIPPMENT)
POWERBANK/充電器 產品只能出貨至香港及澳門地區
海外運費的金額隨於產品的重量而改變，客戶可於結帳頁參巧所需要的運費。因為海外運費的不確定性，本公司會於訂單出貨前查核所需要收取的運費，客戶有機會需要補付海外運費，如客戶覺得運費偏高，客戶可選擇終於訂單，本公司將會安排退款
如訂單需要寄送海外，本公司建議客戶於下單前查詢客服運費。
客人亦需要留意，不同國家有機會需要收取產品的進口關稅，而當中的進口關稅由客人負責，而本公司不會負責任何海外訂單的進口關稅
運費請於下單前向客服查詢:
*********************************客人需要負責填寫 正確 的郵寄地址及聯絡電話。本公司將不會承擔因資料的錯失而導致的任何損失** 如因此需要重寄，客人需要負責所產生的額外郵費
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