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EZVIZ E6-5MP 360° 3K Smart Home Network Camera - Hong Kong Official Product
HONG KONG & INTERNATIONAL SHIPPING POLICY
International Shipping
Quick rates · 0kg – 2kg · Standard items
🇦🇺Australia
| Weight | Fee |
|---|---|
| Up to 0.5 kg | AU$ 10.84 |
| Up to 1 kg | AU$ 19.49 |
| Up to 1.5 kg | AU$ 32.39 |
| Up to 2 kg | AU$ 38.77 |
🇬🇧United Kingdom
| Weight | Fee |
|---|---|
| Up to 0.5 kg | £ 6.99 |
| Up to 1 kg | £ 12.99 |
| Up to 1.5 kg | £ 18.69 |
| Up to 2 kg | £ 24.69 |
🇸🇬Singapore
| Weight | Fee |
|---|---|
| Up to 1 kg | S$ 15.99 |
| Up to 1.5 kg | S$ 19.99 |
| Up to 2 kg | S$ 22.99 |
🇨🇦Canada
| Weight | Fee |
|---|---|
| 0 – 0.5 kg | CA$ 25.29 |
| 0.5 – 1 kg | CA$ 39.64 |
🇹🇼Taiwan
| Weight | Fee |
|---|---|
| Up to 1.5 kg | HK$ 80 |
| Up to 2 kg | HK$ 100 |
🇲🇴Macau
| Weight | Fee |
|---|---|
| Up to 2 kg | HK$ 35 |
🇦🇺Australia — Power Bank
| Weight | Fee |
|---|---|
| Up to 0.5 kg | AU$ 33.99 |
| Up to 1 kg | AU$ 49.99 |
| Up to 1.5 kg | AU$ 68.99 |
| Up to 2 kg | AU$ 79.99 |
🇬🇧United Kingdom — Power Bank
| Weight | Fee |
|---|---|
| Up to 0.5 kg | £ 12.99 |
| Up to 1 kg | £ 16.99 |
| Up to 1.5 kg | £ 21.99 |
| Up to 2 kg | £ 28.99 |
🇸🇬Singapore — Power Bank
| Weight | Fee |
|---|---|
| Up to 0.5 kg | HK$ 74 |
| Up to 1 kg | HK$ 113 |
| Up to 1.5 kg | HK$ 133.50 |
| Up to 2 kg | HK$ 154 |
📦 Over 2kg / Heavy items (e.g. Water Dispenser) — please refer to our full shipping page or contact customer service.
🔋 Power Bank requires dangerous-goods handling; delivery time may vary subject to customs and aviation security screening.
WARRANTY
Warranty Terms:
[Hong Kong Genuine Goods]
Such products can be serviced by the Hong Kong brand or authorized distributor. Different brands offer different warranty periods, with most products providing 1 year of warranty in Hong Kong, unless otherwise specified.
Grey Market Products:
[Japanese Version]
This platform also sells parallel imported products, also known as grey market products.
Grey market products do not come with a warranty in Hong Kong, but this platform offers a 90-day shopping guarantee. The plugs for parallel imported products are local country plugs; for example, Japanese version products will only provide Japanese plugs, and customers need to purchase adapters themselves. Customers can also buy various travel adapters from our company for use as adapters. All parallel imported products sold by the company are of international voltage and do not require a transformer.
All products enjoy a 7-day shopping guarantee, with exchanges for defective items, and thereafter arrangements will be made according to the different warranty periods of the products.
Maintenance Terms and Conditions / Warranty Information
DIGIBAL Official Warranty Coverage
This product is Authentic Hong Kong goods, enjoy Original factory one-year warranty (Unless otherwise specified on the product page). Customers must keep this information safe. Purchase receipts and products Hong Kong distributor of skin care stickers (It is recommended to take photos for record-keeping). If the product malfunctions during the warranty period, the customer must...Contact the Hong Kong general agent directly. Arrange for testing and repair.
🌏 Overseas (US / CA / UK / SG / AU)
All products are Hong Kong official versions supplied with a UK-style 3-pin plug. Travel adapters are not included. Warranty coverage ranges from 1 to 2 years, with all servicing performed in Hong Kong. Local return warehouses available in Australia, UK and USA.
Contact CSProvide photos/videos
Submit photos/videos
Local ReturnShipping costs are paid by the customer first.
Customer pays upfront
Ship to HK Maintenance arranged by the company
Warranty processed
Reimbursement Full refund upon presentation of receipt
Full refund of postage
Overseas customers may choose between the following two options:
For other countries, please contact customer service for a return address.
