We are a Hong Kong based company. All items sold by DIGIBAL ONLINE are enhanced 1 Year Warranty at Hong Kong. Items can be sent back to Hong Kong for Warranty Service. All electronic items are accompanied with UK plug unless special notice. International Adaptor are not included.
International Shipping
All items will be sent from the Hong Kong Warehouse. Shipment are available to United Kingdom, Australia, Singapore, United States and other European Countries.
Standard Shipping is the basic Shipping method. The delivery time is around 8-12 business days.
Custom
Custom is already included at the selling price + Shipping Cost. If you received custom requirement, please inform us through our customer service and we will issue you the charge & refund
United Kingdom:
Standard Shipping:
|
Standard Shipping:
|
0～1 kg, Price £ 10
1～2 kg, Price £ 20
2～3 kg, Price £ 30
3kg - 8kg, Price £ 50
|
Australia:
STANDARD SHIPPING 6-10 business days
Items 0–1 kg, Price AU$ 12.52
Items 1–2 kg, Price AU$ 14.52
Items 2–5 kg, Price AU$ 36.31
Items 5–8 kg, Price AU$ 56.31
Items 8–10 kg, Price AU$ 79.49
Items 10–20 kg, Price AU$ 99.99
Prioritize Shipping
Prioritize Shipping is the enhanced shipping method. Customs will be settled before the shipment and is the only shipping method for high valued items and Powerbanks.
Basic Shipping cost for Powerbank at weight 0.5kg will be charged £ 14 and AU$ 25 for United Kingdom and
🛡️
1-Year Warranty
All items sold by DIGIBAL ONLINE include an enhanced 1-Year Warranty valid in Hong Kong. Items may be sent back to Hong Kong for warranty service.
🔌
UK Plug Standard
All electronic items are supplied with a UK plug unless otherwise stated. International adaptors are not included.
📦
Standard Shipping
All orders are dispatched from our Hong Kong warehouse. Standard delivery takes approximately 8–12 business days.
📋 International Shipping Policy
Shipping Origin: All items are dispatched from our Hong Kong warehouse. We ship to the United Kingdom, Australia, Canada, Taiwan, Macau, Singapore, United States, and other European countries.
Delivery Method: Standard Shipping is the default shipping method. Estimated delivery time is 8–12 business days from dispatch date, depending on the destination country.
⚠️ Customs & Import Duties: Customs charges are already included in the total selling price plus shipping cost. If you receive a customs payment request, please contact our customer service immediately — we will review and issue any applicable charge or refund accordingly.
🌍 Shipping Rates by Region
Delivery to: Canada — All Provinces
| Package Weight |
Shipping Fee |
| 0 – 1 kg |
CA$ 17.82 |
| 1 – 3 kg |
CA$ 35.64 |
| Package Weight |
Shipping Fee |
| 0 – 0.5 kg |
£ 6.99 |
| 0.5 – 1 kg |
£ 9.99 |
| 1 – 2 kg |
£ 18.99 |
| 2 – 3 kg |
£ 39.99 |
| 3 – 4 kg |
£ 49.99 |
| 4 – 5 kg |
£ 59.99 |
| 5 – 6 kg |
£ 69.99 |
| 6 – 7 kg |
£ 79.99 |
| 7 – 8 kg |
£ 89.99 |
| 8 – 9 kg |
£ 99.99 |
| 9 – 10 kg |
£ 119.99 |
⚠️ Customs Declaration Required: Please provide your delivery address in English (for UPS), or include your Taiwan National ID number in the order remarks (for SF Express) for customs clearance purposes.
| Package Weight |
Shipping Fee |
| 1 – 1.5 kg |
HK$ 80 |
| 1.5 – 2 kg |
HK$ 90 |
| 2.1 – 2.5 kg |
HK$ 100 |
| 2.5 kg and above |
HK$ 130 |
| 3 kg and above |
HK$ 150 |
| Package Weight |
Shipping Fee |
| 1.5 – 2 kg |
HK$ 35 |
| 2 – 2.5 kg |
HK$ 42 |
| 2.5 – 3 kg |
HK$ 51 |
| 3.5 – 5 kg |
HK$ 100 |
| 5.5 – 10 kg |
HK$ 150 |
| Package Weight |
Shipping Fee |
| 0 – 1 kg |
AU$ 12.52 |
| 1 – 2 kg |
AU$ 14.52 |
| 2 – 5 kg |
AU$ 36.31 |
| 5 – 7 kg |
AU$ 52.31 |
| 7 – 8 kg |
AU$ 56.31 |
| 8 – 10 kg |
AU$ 79.49 |
| 10 – 11 kg |
AU$ 99.00 |
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