SVICloud Xiaoyun Box 9P 4+64GB 8K flagship network set-top box TV box [Hong Kong licensed]

小雲
FE-SVICloud-9P-1
3 In stock
$1,580.00
$1,580.00

Welcome to use credit card - Alipay - WECHAT PAY and other electronic payments

free shipping

Orders from Hong Kong and Australia

Hongkong:

Small orders (<3KG) in Hong Kong will be delivered by SF Express. For products >3KG, other logistics companies will be used. If the customer chooses SF Express as the logistics company for heavy-duty orders, additional logistics fees may be charged.

Macao:

Orders in Macau will be delivered via SF Express. The basic shipping fee is: $30. The order shipping fee will depend on the final weight of the order.

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Delivery:

Our company provides limited delivery arrangements. If customers want to arrange delivery, please contact customer service staff.

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Overseas orders (INTERNATIONAL SHIPPMENT)

Our company will use UPS as the delivery logistics company for all lithium battery products or electronic products. The amount of overseas shipping charges is based on the weight of the order. Customers can refer to the required shipping charges on the checkout page. Due to the uncertainty of overseas shipping costs, our company will check the shipping charges before the order is shipped. Customers may need to pay for overseas shipping costs. If the customer feels that the shipping cost is too high, the customer can choose to finalize the order and the company will arrange it. Refund

If the order needs to be shipped overseas, our company recommends that customers check the shipping cost with customer service before placing the order.

Customers also need to note that different countries may need to charge import tariffs on products, and the import tariffs are the responsibility of the customers. Our company will not be responsible for the import tariffs on any overseas orders.

**External charger does not provide overseas delivery**

Please check with customer service before placing an order:

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**Guests are responsible for filling in the correct mailing address and contact number. Our company will not be responsible for any losses caused by incorrect information** If resending is required, the customer will be responsible for the additional postage incurred.

Hong Kong licensed product

Warranty terms

Brand provides Hong Kong hardware maintenance

In stock: same day delivery

Products will be sent to the logistics company for shipment within 6 hours - 12 hours
guests are viewing this product
- Android 12
- CPU - Amlogic S905Y4 Quad-Core (nearly twice as fast as the previous generation)
- GPU - ARM G31 Mp2 GPU Processor
- Ram - 4GB DDR3
-Rom-64GB eMMC
- WiFi - 2.4&5G 2T2R 802.11 a/b/g/n/ac
-BT-V5.1
- HDR - Supports HD10+. HDR 10, HLG HDR processing
- Optical Dolby Audio output
- Newly designed voice remote control, added Google Pay, Youtube or customized Apps shortcut keys

Save another $200 off the current price and the discount will be deducted directly on the checkout page - other coupons cannot be used on the order

-When purchasing a new box, you need to manually download the viewing program. If you need guidance, please contact customer service to inquire about the installation instructions after placing the order, or you can ask our company to arrange installation services.
- **The box may encounter network blockade in some countries such as Mainland China or Singapore. If guests need to use it in the above countries, guests need to solve the problem themselves. This problem is not covered by the warranty terms

Warranty terms:

Maintenance period: 18 months
Company providing maintenance: SVICLOUD HONG KONG

Instructions and Terms of Use:
  • Please read this statement carefully before using the service. Users have the right to choose not to use this service. Once used, they are deemed to have accepted the following terms of service such as this disclaimer, copyright agreement, and privacy principles.
  • As a network multimedia player, this product also has the function of accessing the Internet.
  • The applications downloaded and installed by users are all from the Internet. This product does not guarantee the accuracy of the content contained in any application. Responsible for legality.
  • Users are requested to abide by the relevant local laws and regulations and do not install or use applications with illegal content such as pornography, violence, copyright disputes, etc.
  • As an open system platform, this product can run a large number of applications developed by third-party technical teams
  • Therefore, it is inevitable that some applications are incompatible with this product.
  • All resources come from the Internet and are for personal study and research only. The copyright belongs to the original author.
  • The applications of this product come from the Internet and Internet application developers. This product does not modify, edit or organize the application content.
  • All responsibility rests with the application developer and submitter. This product is not responsible for any legal liability for any losses caused to any supplier.
  • If any unit or individual believes that the software provided by the product may be suspected of infringing upon its legitimate rights and interests, it should promptly send a written feedback and provide proof of identity, ownership, and detailed proof of infringement. The infringing software will be removed as soon as possible.
- Android 12
- CPU - Amlogic S905Y4 Quad-Core (nearly twice as fast as the previous generation)
- GPU - ARM G31 Mp2 GPU Processor
- Ram - 4GB DDR3
-Rom-64GB eMMC
- WiFi - 2.4&5G 2T2R 802.11 a/b/g/n/ac
-BT-V5.1
- HDR - Supports HD10+. HDR 10, HLG HDR processing
- Optical Dolby Audio output
- Newly designed voice remote control, added Google Pay, Youtube or customized Apps shortcut keys

Save another $200 off the current price and the discount will be deducted directly on the checkout page - other coupons cannot be used on the order

-When purchasing a new box, you need to manually download the viewing program. If you need guidance, please contact customer service to inquire about the installation instructions after placing the order, or you can ask our company to arrange installation services.
- **The box may encounter network blockade in some countries such as Mainland China or Singapore. If guests need to use it in the above countries, guests need to solve the problem themselves. This problem is not covered by the warranty terms

Warranty terms:

Maintenance period: 18 months
Company providing maintenance: SVICLOUD HONG KONG

Instructions and Terms of Use:
  • Please read this statement carefully before using the service. Users have the right to choose not to use this service. Once used, they are deemed to have accepted the following terms of service such as this disclaimer, copyright agreement, and privacy principles.
  • As a network multimedia player, this product also has the function of accessing the Internet.
  • The applications downloaded and installed by users are all from the Internet. This product does not guarantee the accuracy of the content contained in any application. Responsible for legality.
  • Users are requested to abide by the relevant local laws and regulations and do not install or use applications with illegal content such as pornography, violence, copyright disputes, etc.
  • As an open system platform, this product can run a large number of applications developed by third-party technical teams
  • Therefore, it is inevitable that some applications are incompatible with this product.
  • All resources come from the Internet and are for personal study and research only. The copyright belongs to the original author.
  • The applications of this product come from the Internet and Internet application developers. This product does not modify, edit or organize the application content.
  • All responsibility rests with the application developer and submitter. This product is not responsible for any legal liability for any losses caused to any supplier.
  • If any unit or individual believes that the software provided by the product may be suspected of infringing upon its legitimate rights and interests, it should promptly send a written feedback and provide proof of identity, ownership, and detailed proof of infringement. The infringing software will be removed as soon as possible.

Shipping fee introduction

This platform cooperates with logistics partners such as SF Express/Kerry/Zebra Home

- When the order spends over $400, the order will have free shipping.
- For orders less than $400, the shipping charges for each order are as follows:
Smart cabinet/SF service center/SF door-to-door delivery: $30

Estimated delivery time:

SF Express: half a day to one working day

Home appliance delivery: 2-4 working days

**This platform can only provide limited shipments on Saturdays and Sundays. Any orders placed on Friday may need to be shipped on the following Monday.

Delivery methods:

SF Express/SF Smart Cabinet: Most orders will be shipped via SF Express. Customers can choose door-to-door delivery or pickup at SF Express stations.

Self-pickup: The following stores will be responsible for our store's pickup service. The store also has a small amount of inventory. Customers can directly go to the following partner stores to purchase.

Pick-up point: Shop G14, G/F, Cheung Lung Wan Plaza, 38 Sun Pier Street, To Kwa Wan

**Guests are responsible for filling in the correct mailing address and contact number. Our company will not be responsible for any losses caused by incorrect information** If resending is required, the customer will be responsible for the additional postage incurred.

Expected shipping time:

Situation 1: The warehouse has goods in stock:

After payment is completed on the website, we will arrange for the order to be shipped within 6 working hours, or in the morning of the next working day (depending on different products).

Situation 2: There is no stock in the warehouse, but the supplier has stock:

Orders will be shipped within 2 working days. If you choose in-store pickup or face-to-face delivery, please wait until you receive the WHATSAPP prompt message before picking up in the store.

There is no stock in the warehouse or supplier, so reservation is required:

Orders will be shipped within 7-14 working days. If the customer requests cancellation during the booking period and the order has not been shipped, our store will arrange a full refund, otherwise a $50 administrative fee will be charged.

  • Products purchased at DIGIBAL ONLINE can receive official maintenance from the brand or agent. The maintenance period of each product may be different. The maintenance period is based on the maintenance sticker on the outer box of the product. Customers must keep the purchase receipt issued by our store, contact the company responsible for maintenance during the maintenance period, and bring the product with them to the maintenance department of the maintenance company to arrange inspection or replacement. The arrangement and process of product maintenance will depend on the brand agent
  • If the replaced product is not in stock, the customer can exchange it for another product of equal value.
  • When exchanging goods, customers must present valid invoices, receipts, and unfilled warranty forms . The product must be packaged completely without any damage or scratches; and the product serial number (if any) must match the information on the invoice. Mobile phones and tablets also require an inspection paper stamped by the official maintenance department to prove that there is no human damage.
  • This return and exchange guarantee does not apply if the product requires a return due to price fluctuations in the market, limited-time discount price changes, or/or software problems.

    • Damage to the packaging box does not apply to the refund terms. The company will ensure that the goods sold are brand new and brand-authorized goods. The company will ensure that the goods are intact during transportation. If the packaging box is damaged in any way, and the damage does not affect the function of the product, our company cannot arrange a return or exchange in the above circumstances.
    • Customers must return the gifts included with their purchase, otherwise we will need to deduct the value of the gifts.
    • This replacement guarantee does not apply to:
    • Goods damaged due to accidental or negligent use or improper use;
    • The screen is dusty, has bright spots/light spots/dead spots, or the backlight of the e-ink screen is uneven;
    • Random Accessories;
    • Products without relevant invoices or/and receipts or/and without a completed warranty form;
    • Registered software products;
    • Products with damaged or/and scratched marks;
    • Products that have been registered for maintenance;
    • If you encounter problems with wireless connection or APP operation, customers must directly contact the brand or agent for follow-up. Due to the large number of products and the complicated connection methods and device combinations, our company's frontline staff are unable to test whether the quality of the products meets production standards. Common situations include: router signal is not strong enough, Bluetooth headsets cannot be paired, APP cannot control products, etc.;

    Refund

  • All items sold are non-refundable except in the case of replacement coverage as stated above.
  • Products are subject to price fluctuations, and the selling price is subject to the moment the order is placed. If there are subsequent price adjustments or promotions, the price difference will not be refunded.
  • If a customer transfers money by mistake, the excess amount can only be converted into points for use in the next purchase. If the customer insists on a refund.
  • Warranty terms

    Different brands of products will provide different maintenance periods. Unless otherwise specified, the products sold on this platform are licensed in Hong Kong.

    Most brand products provide one-year local maintenance in Hong Kong. Some brands offer more than one year of warranty. For example:

    ANKER provides 18-month warranty: stated on the product data page

    BELKIN provides 24 months - 2 years warranty

    NAKAMICHI SOUNDBAR comes with 18 months warranty

    This platform also sells parallel imported products, also known as parallel imports.

    Parallel imported products do not have Hong Kong warranty. This platform will provide 7-day shopping guarantee for parallel imported products. The plugs of most parallel imported products are local country plugs, such as American plugs, European plugs, Australian plugs, Japanese plugs, and mainland plugs. Different plugs are approved by the local country and have safety guarantees.

    This platform will provide appropriate plug-ins for parallel imported products.

    Product selection

    - DIGIBAL ONLINE only selects and sells products with good reputation in the market to provide customers with high-quality products

    Delivery arrangements

    - The platform only uses good logistics partners such as SF Express/Kerry for customer delivery

    carefully packaged

    - Our company sends each shipment order in complete and good packaging to avoid any packaging damage to the product during transportation.

    product support

    - Professional customer service will introduce suitable products to customers from the perspective of users. This platform does not train guests to memorize product SPECIFICATION, but arranges customer service personnel to select products they are interested in trying out. Therefore, ten customer service personnel have ten different experiences with different products. Each customer service staff is an expert on the product. Products will have their own exclusive insights to provide customers with the most pertinent opinions.

    Maintenance support

    - It is difficult to absolutely avoid maintenance problems with electronic products. Therefore, guests on this platform provide customers with after-sales problem solutions. Provide usage suggestions, provide brand maintenance center information, or provide replacement services to solve customer warranty issues on electronic products.

    - If you have any questions, please feel free to contact customer service staff via WHATSAPP at any time. Questions will be answered within one working day.

    1: Brand maintenance only includes hardware maintenance. 2: Some countries such as Mainland China or Singapore may have line or traffic restrictions, and customers need to consider the risks themselves. 3: When purchasing a new box, you need to manually download the viewing program. If you need instructions, please contact customer service for installation instructions after placing the order.
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