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Hong Kong
Local DeliverySF Locker Free for all orders
Door-to-Door Free over HK$250
INTERNATIONAL SHIPPING
Shipping Rates
Transparent free-shipping thresholds by region, duties included, and dedicated support for heavy or oversized items.
7–14 Business Days
Standard delivery window for most destinations.
Duties Included
Import duties & taxes included unless otherwise stated.
1-Year Warranty
All products covered from the date of purchase.
UK Plug Standard
Hong Kong version with UK plug unless stated.
Local Delivery
Hong Kong & Macau
Fast local delivery with generous free-shipping thresholds and SF Locker pickup available.
🇲🇴
Macau
Local DeliveryFree Shipping HK$800 & above
International Delivery
Shipping Rates by Region
Free shipping over the local threshold; a flat rate applies below. Duties & taxes are included unless otherwise stated.
🇦🇺
Australia
InternationalOrders over AU$100 Free
Below threshold AU$9.99
🇬🇧
United Kingdom
InternationalOrders over £40 Free
Below threshold £6.99
🇸🇬
Singapore
InternationalOrders over S$40 Free
Below threshold S$9.99
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European Union
InternationalOrders over €49 Free
Below threshold €9.99
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Malaysia
InternationalOrders over RM40 Free
Below threshold RM9.99
Express Shipping
Free express shipping option available — please refer to the checkout for eligibility and estimated delivery times.
Heavy & Oversized Items
Bulky products such as water dispensers and large appliances require a custom freight quotation. Please contact our customer service team for shipping arrangements.
FAQ
Frequently Asked Questions
Quick answers about customs, warranty coverage, and plug standards.
Are customs duties and taxes included?
Yes. Import duties and taxes are generally included for standard shipping.
Do products come with warranty?
All products come with a 1-year warranty from the date of purchase.
What plug type is used for the items?
All products are Hong Kong version and supplied with UK plug standard.
How long does delivery take?
Standard delivery is 7–14 business days depending on destination.
What about heavy items like water dispensers?
Oversized or heavy items require a custom freight quote. Please contact our customer service team for arrangements.
Is express shipping available?
Yes, free express shipping option is available — please refer to the checkout for eligibility and details.