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Shipping Policy
🚚 Shipping Fee Information
DIGIBAL ONLINE — Hong Kong Local and International Shipping Policies
🇭🇰Hong Kong local shipping fee
SF Express self-pickup · Free shipping on the entire order
All orders selected for pickup at SF Express lockers or SF Express stores can enjoy [benefits/services].
✅ Free shipping on the entire orderResidential / Commercial Delivery
Orders for general merchandise are full.$250Enjoy free delivery
Home appliance orders full$400Enjoy free delivery
Shipping date
Standard shipping date isMonday to Friday
Limited shipping services are available on Saturdays and Sundays.
No shipping or pickup service available on public holidays/Sundays
🇭🇰Hong Kong local shipping costs overviewSF Express
| Delivery method | Applicable conditions | freight |
|---|---|---|
| 🏪 SF Express locker / SF Express store self-pickup | Applicable to all orders | free |
| 🏠 Delivery to residential/commercial addresses (general goods) | Orders over HK$250 | free |
| 🏠 Delivery to residential/commercial addresses (household appliances) | Orders over HK$400 | free |
| 🏠 Delivery to residential/commercial addresses | Not meeting the free shipping threshold | Please refer to the information displayed on the checkout page. |
⚠️ Shipping Notes:Detailed shipping costs will be listed on the checkout page; the actual shipping cost will be based on the amount shown on the checkout page.
🗓️ Shipping time notes:The standard shipping days are from Monday to Friday. Limited shipping services are available on Saturdays and Sundays. No shipping or pickup services are provided on public holidays and red-letter days, please take note.
✈️International Shipment
📦 Logistics arrangements:All lithium battery products and electronic products manufactured by our company use [specific technology/method].UPSAs an overseas delivery and logistics partner, we ensure safe and compliant shipping.
⚖️ Shipping cost calculation:The overseas shipping fee is calculated based on the actual weight of the order, and customers can refer to the estimated shipping fee on the checkout page. Due to the uncertainty of overseas shipping fees, our company will verify the final shipping cost before the order is shipped. If there is an adjustment in the shipping fee, customers may need to pay the difference.
💬 Shipping fee adjustment arrangements:If the customer believes the final shipping cost is too high, they may choose to cancel the order, and our company will arrange a full refund. To avoid unnecessary trouble,We strongly recommend that customers check shipping costs with customer service before placing an order.。
🛃 Import tariffs:Different countries or regions may require the payment of import duties. All import duties for overseas orders are to be borne by the customer, and our company is not responsible for any import duty costs.
📞 Please check overseas shipping costs before placing your order.
If your order needs to be shipped overseas, please contact customer service before placing your order to check the accurate shipping cost, so as to avoid additional charges or the need to cancel your order.
📌Important Notes
- ①The guest is responsible for filling out the form.correctPlease provide your mailing address and contact number. Our company will not be liable for any loss or delay caused by incorrect information.
- ②If resending is required due to incorrect address or contact information, all additional postage costs incurred will be borne by the customer.
- ③Detailed shipping costs are subject to the amount displayed on the checkout page; the fees listed on the page are for reference only.
- ④Standard shipping dates are Monday to Friday. Shipping times may be affected around public holidays, so we recommend placing your order in advance.
- ⑤For overseas orders involving lithium batteries or electronic products, they will be shipped via UPS, and shipping costs will be calculated based on the order weight.
- ⑥Our company reserves the right to change our shipping policy without prior notice. The latest information is subject to the announcement on our website.