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SHIPPING NOTICE & PUBLIC HOLIDAY

 
✦ Shipping Arrangement

Shipping Notice

Shipping Notice

Review our dispatch arrangement, non-dispatch days, and 2026 general holiday schedule in one place. Orders are processed on working days only. Saturdays, Sundays, and Public Holidays are not available for order dispatch.
View the order shipping arrangements, non-shipping days, and public holiday information for 2026 here. Orders are processed only on working days, with no shipping arranged on Saturdays, Sundays, and public holidays.
Dispatch Rule
Working Days Only
Ships only on weekdays

Orders are dispatched on working days only.
Orders will be shipped on working days only.

Non-Dispatch
Saturday / Sunday / Public Holiday
Saturday / Sunday / Public Holidays

No order dispatch will be arranged on these dates.
No shipments will be arranged on the above dates.

Holiday Schedule
2026 General Holidays
2026 Public Holiday Schedule

Please refer to the list below for non-dispatch dates.
Please see the list below for all non-shipping days.

Essential Information
 

Important Notice

All Saturdays, Sundays, and Public Holidays are excluded from dispatch operations. Orders placed during non-dispatch periods will be processed from the next working day in sequence.
All Saturdays, Sundays, and public holidays are not considered shipping operation days. Orders submitted during non-shipping periods will be processed in order starting from the next working day.

Service Overview

Dispatch Summary

Orders will be processed and dispatched during normal working days only. If an order is placed during a non-dispatch day, processing and shipment arrangement will begin on the next available working day.
Orders will only be processed and shipped on normal business days. If an order is submitted on a non-shipping day, processing and shipping arrangements will begin on the next available business day.

 

Working Day Dispatch
Ship on working days

Orders are arranged for dispatch on business days only.
Orders will be shipped on working days only.

 

No Weekend Dispatch
No shipping on weekends

Saturday and Sunday are non-dispatch days.
No shipments will be made on Saturdays and Sundays.

 

Public Holiday Hold
Shipping suspended during holidays

Public Holidays are excluded from dispatch operations.
Public holidays are not included in the shipping operation days.

 

Next Working Day
Delayed processing

Holiday orders are processed from the next working day.
Holiday orders will be processed on the next business day.

Order Handling

Order Dispatch Policy

Dispatch service is available on working days only. Saturdays, Sundays, and Public Holidays are non-dispatch days. Orders submitted during non-dispatch periods will enter the processing queue on the next available working day.

Shipping services are only available on working days. Saturdays, Sundays, and public holidays are non-shipping days. Orders submitted during non-shipping periods will be processed on the next available working day.

Important Notes on Shipping

  • Non-dispatch arrangement applies to all orders.
  • Orders placed before or during holiday periods may require additional processing time after holidays. Orders submitted on the eve of holidays or during holiday periods may require additional processing time after the holidays.
  • Actual delivery timing may vary depending on logistics operation and order volume.
  • For the latest arrangement, please refer to this page before placing your order.
Holiday Schedule
2026 Calendar

2026 General Holidays

The following general holidays for 2026 are listed for public information. Saturdays, Sundays, and Public Holidays are not available for order dispatch.
The following is a list of public holidays in 2026 for your reference. No deliveries will be made on Saturdays, Sundays, and public holidays.

Non-dispatch Dates ✦ Updated for 2026
Holiday date Week
Every Sunday Every Sunday Sunday
The first day of January 1 January Thursday
Lunar New Year’s Day 17 February Tuesday
The second day of Lunar New Year 18 February Wednesday
The third day of Lunar New Year 19 February Thursday
Good Friday 3 April Friday
The day following Good Friday 4 April Saturday
The day following Ching Ming Festival 6 April Monday
The day following Easter Monday 7 April Tuesday
Labour Day 1 May Friday
The day following the Birthday of the Buddha 25 May Monday
Tuen Ng Festival 19 June Friday
Hong Kong Special Administrative Region Establishment Day 1 July Wednesday
The day following the Chinese Mid-Autumn Festival 26 September Saturday
National Day 1 October Thursday
The day following Chung Yeung Festival 19 October Monday
Christmas Day 25 December Friday
The first weekday after Christmas Day 26 December Saturday
Customer Support
Help & Support

FAQ

Quick answers to the most common shipping arrangement questions.
The following are the most common shipping arrangement issues.

Are orders dispatched on Saturdays?
No. Saturdays are non-dispatch days.
No. Saturdays are not shipping days.
Are Sundays available for dispatch?
No. Every Sunday is a non-dispatch day.
No. All Sundays are non-shipping days.
Are Public Holidays available for order dispatch? Are public holidays arranged for dispatch?
No. Public Holidays are not available for order dispatch.
No. We do not ship during public holidays.
What happens if I place an order during a holiday? What happens if I place an order during a holiday?
Your order will be processed on the next working day after the holiday period.
Your order will begin processing on the next business day after the holiday.
Will delivery take longer after long holidays? Will the delivery time be extended after the long holiday?
It may take longer than usual due to accumulated order volume after holidays.
Delivery times may be slightly longer than usual due to the potential backlog of orders after the holiday.
Footer Support Information

Need assistance? Contact customer service.

If you need help regarding order dispatch, shipping arrangement, or holiday schedule, please contact our customer service team via WhatsApp or Email.
If you have any inquiries regarding order shipment, delivery arrangements, or holiday arrangements, please feel free to contact customer service via WhatsApp or Email.

Service Hours

Customer service response time may vary during peak periods. For general enquiries, please contact us during the hours below.
Customer service response times may be longer during peak hours. For general inquiries, please contact us during the following times.

Monday – Friday
Monday to Friday
10:00 – 18:00
Saturday – Sunday
Saturday to Sunday
Closed / Rest
Public Holidays
Public holidays
Closed / Rest
For urgent support, please contact us via WhatsApp first. If you have an urgent inquiry, we recommend contacting us via WhatsApp first.

Support Links

You may also return to shopping, review related store information, or contact our team for additional assistance.
You can also go back to shopping, view relevant store information, or contact customer service for further assistance.

Please refer to this page for the latest dispatch arrangement before placing your order.
Please refer to the latest shipping arrangements on this page before placing your order.