SVICLOUD Xiaoyun 10P+ Flagship Multimedia Player [Hong Kong Official Warranty]
Inventory: In stock (estimated to ship within one business day)
Delivery and shipping fees (Free shipping on orders over HK$500)
International Shipping
Free-shipping thresholds · Power Bank surcharge
Hong KongFREE
SF Locker: Free for all orders · Door-to-door: Free over HK$500
Macau
Free shipping on orders HK$800+ (2-3 business days)
Australia (6-12 business days depending on area or zone)
Free over AU$100 · Flat AU$9.99 below
United Kingdom 0-3kg (3 - 5 business days); 3kg+ (5 - 8 business days)
Free over £40 · Flat £6.99 below
Singapore (5 - 8 business days)
Free over S$40 · Flat S$9.99 below
European Union (6 - 10 business days)
Free over €49 · Flat €9.99 below
Malaysia (6 - 10 business days)
Free over RM40 · Flat RM9.99 below
🇦🇺Australia — Power Bank
| Weight | Fee |
|---|---|
| 0 – 0.51 kg | AU$ 24.39 |
| 0.51 – 1.01 kg | AU$ 36.99 |
| 1.01 – 1.51 kg | AU$ 55.99 |
🇬🇧United Kingdom — Power Bank
| Weight | Fee |
|---|---|
| 0 – 0.51 kg | £ 9.99 |
| 0.51 – 1.1 kg | £ 15.99 |
| 1.1 – 1.51 kg | £ 22.99 |
🇸🇬🇲🇾SG / Malaysia — Power Bank
| Weight | Fee |
|---|---|
| 0 – 0.51 kg | SGD 18.99 |
| 0.51 – 1.01 kg | SGD 23.99 |
| 1.01 – 1.51 kg | SGD 27.99 |
🇮🇪Ireland — Power Bank
| Weight | Fee |
|---|---|
| 0 – 0.51 kg | € 26 |
| 0.51 – 1 kg | € 39 |
| 1 – 1.51 kg | € 51.99 |
🇨🇦Canada — Power Bank
| Weight | Fee |
|---|---|
| 0 – 0.51 kg | CA$ 37.05 |
| 0.51 – 1.01 kg | CA$ 58.33 |
| 1.01 – 1.51 kg | CA$ 82.41 |
⚡ Express Shipping — free option available, refer to checkout.
📦 Heavy / Oversized items (e.g. water dispenser) — contact customer service for a custom freight quote.
Warranty
Maintenance Terms and Conditions / Warranty Information
DIGIBAL Official Warranty Coverage
This product is Authentic Hong Kong goods, enjoy Original factory one-year warranty (Unless otherwise specified on the product page). Customers must keep this information safe. Purchase receipts and products Hong Kong distributor of skin care stickers (It is recommended to take photos for record-keeping). If the product malfunctions during the warranty period, the customer must...Contact the Hong Kong general agent directly. Arrange for testing and repair.
🌏 Overseas (US / CA / UK / SG / AU)
All products are Hong Kong official versions supplied with a UK-style 3-pin plug. Travel adapters are not included. Warranty coverage ranges from 1 to 2 years, with all servicing performed in Hong Kong. Local return warehouses available in Australia, UK and USA.
Contact CSProvide photos/videos
Submit photos/videos
Local ReturnShipping costs are paid by the customer first.
Customer pays upfront
Ship to HK Maintenance arranged by the company
Warranty processed
Reimbursement Full refund upon presentation of receipt
Full refund of postage
Overseas customers may choose between the following two options:
For other countries, please contact customer service for a return address.
- Upgrade to the top-tier S905-Y4 A53 CPU with excellent performance and low power consumption
- Equipped with top-spec 4GB + 64GB ultra-large storage capacity, so you never have to worry about running out of space for updates
- 10P newly upgraded remote control with added learning keys and customizable shortcut keys, making it easy for the whole family to use
- Dual-band WIFI with high-speed 2.4/5.0G 2T2R, doubling the bandwidth for an enjoyable high-speed network experience
- Supports searching and executing operations through a smart voice recognition assistant, with wireless voice calling for easy assistance
- Supports up to 8K resolution and AV1 encoding technology, offering better hardware decoding than H.265, reducing traffic usage and ensuring stable playback quality
- Home theater HDR 10+ Dolby audio makes blockbuster movies feel truly immersive
- Android Android 12 system with Google Play Store built in, allowing you to install your preferred apps freely
- Regarding HDMI no-sound issues: HDMI CEC allows devices connected via HDMI to be controlled using the same remote control.
- HDMI-CEC is enabled by default. If there is no sound, please go to Main Device Settings > Display & Sound > HDMI-CEC > Volume Control and disable TV volume control via the Xiaoyun Box remote control.
- For product operation inquiries, please contact the Hong Kong official distributor's technical support service via WhatsApp at +447907771380
- Hong Kong official products come with an 18-month Hong Kong warranty
- TV box models from different batches may have remote control styles that are not exactly the same as shown in the pictures. Thank you for your understanding.
- The Hong Kong official version of the TV box does not come with pre-installed apps. Customers must install the required software themselves after purchase. Our company will not provide information about any third-party APPS.
- All TV boxes come without sealing film. Please feel free to use them; the boxes are brand new and have not been activated.
- By purchasing the product, the customer agrees that we will not accept refunds or returns for the above reasons.
- This product cannot be used in Mainland China (including VPN software and VPN router). If detected by the manufacturer, the device will be locked immediately and cannot be restarted
| OS | Android 12 AOSP |
| CPU | Amlogic S905Y4 64-bit quad core ARM® Cortex™ A35 CPU |
| GPU | ARM G31™ MP2 GPU processor |
| RAM | 4GB DDR3 |
| ROM | 64GB eMMC |
| WiFi | 2.4&5G 2T2R 802.11 a/b/g/n/ac Wi-Fi |
| Bluetooth | V5.0 |
| LED Indicator | • Standby mode: Red
• Working mode: Blue |
| Language Support | English, German, French, Italian, Spanish, Chinese, Japanese, etc. (12 languages) |
| HDR | Supports HDR10 |
| Video Decoder | • AV1 MP-10@L5.1 up to 4Kx2K@60fps
• VP9 Profile-2 up to 4Kx2K@60fps • H.265 HEVC MP-10@L5.1 up to 4Kx2K@60fps • AVS2-P2 Profile up to 4Kx2K@60fps • H.264 AVC HP@L5.1 up to 4Kx2K@30fps • MPEG-4 ASP@L5 up to 1080P@60fps • WMV/VC-1 SP/MP/AP up to 1080P@60fps • AVS-P16(AVS+)/AVS-P2 JiZhun Profile up to 1080P@60fps • MPEG-2 MP/HL up to 1080P@60fps • MPEG-1 MP/HL up to 1080P@60fps • RealVideo 8/9/10 up to 1080P@60fps • Multiple language and subtitle support • MJPEG and JPEG unlimited resolution decoding |
| Video Encoder | • SW H.264/VP8 encoders
• Multi-video decoder up to 4x1080P@60fps • Supports multiple "secured" video decoding sessions • Simultaneous decoding and encoding |
| 3D Graphics | • 4-wide warps, dual texture pipe
• 2x 4-wide execution engines (EE) • Concurrent multi-core processing • OpenGL ES 3.2, Vulkan 1.1, OpenCL 2.0 support |
| Decoder Format | HD MPEG1/2/4, H.265/H.264/HEVC, VC-1/WMV, AVS, AVS+, AVS2 RealVideo, AV1, MP-10, VP9 Profile, RM, RealVideo8/9/10 |
| Ports | • 1x HDMI 2.1
• 2x USB 2.0 • 1x Optical • 1x RJ45 LAN • 1x TYPE C 5V/2A |
| Included Accessories |
• Gift Box
|
Warranty
1-year warranty
1-year warranty. Warranty period is subject to the statutory requirements of the local country.（The warranty period is subject to the statutory requirements of the local country）
