保養條款 / Warranty Information
DIGIBAL Official Warranty Coverage
🇭🇰 香港 / 澳門
本產品為香港正貨行貨,享有原廠一年保養(除產品頁另行註明外)。客戶須妥善保留購買單據及產品上之香港代理保養貼紙(建議拍照存檔)。保養期內如產品出現故障,客戶須自行聯絡香港總代理安排檢測及維修。
※ 平行進口產品之保養期及條款或有不同,詳情請參閱該產品頁面說明。
🌏 Overseas (US / CA / UK / SG / AU)
All products are Hong Kong official versions supplied with a UK-style 3-pin plug. Travel adapters are not included. Warranty coverage ranges from 1 to 2 years, with all servicing performed in Hong Kong. Local return warehouses available in Australia, UK and USA.
Warranty Claim 標準流程 / Standard Process
1
聯絡客服
Contact CS 提供相片/影片
Submit photos/videos
2
寄回本地倉
Local Return 運費先由客人支付
Customer pays upfront
3
運回香港
Ship to HK 由公司安排保養
Warranty processed
4
運費實報實銷
Reimbursement 憑收據全數退回
Full refund of postage
✈️ INTERNATIONAL ORDERS ONLY
Warranty Claim 雙選擇方案 / Choose Your Option
海外客戶可於以下兩種方案中自由選擇 / Overseas customers may choose between:
OPTION A
寄回維修 / Return for Repair
產品寄回本地倉庫,運回香港由原廠代理檢測維修,運費實報實銷。
Ship to local warehouse → forwarded to HK for repair. Shipping fee reimbursed.
OPTION B
折算 STOCK CREDIT
按產品使用時間比例折算,以 STOCK CREDIT 退回,可即時用於下次選購。
Depreciated value refunded as STOCK CREDIT — instantly usable for future purchases.
📦 本地退貨倉庫: 🇦🇺 Australia · 🇬🇧 United Kingdom · 🇺🇸 United States
其他國家請聯絡客服索取退貨地址 / Other countries: please contact customer service.
查看完整保養條款 / Full Warranty Terms