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保養簡介

 

保養條款 / Warranty Information

DIGIBAL Official Warranty Coverage

🇭🇰 香港 / 澳門

本產品為香港正貨行貨，享有原廠一年保養（除產品頁另行註明外）。客戶須妥善保留購買單據及產品上之香港代理保養貼紙（建議拍照存檔）。保養期內如產品出現故障，客戶須自行聯絡香港總代理安排檢測及維修。

※ 平行進口產品之保養期及條款或有不同，詳情請參閱該產品頁面說明。
🌏 Overseas (US / CA / UK / SG / AU)

All products are Hong Kong official versions supplied with a UK-style 3-pin plug. Travel adapters are not included. Warranty coverage ranges from 1 to 2 years, with all servicing performed in Hong Kong. Local return warehouses available in Australia, UK and USA.

Warranty Claim 標準流程 / Standard Process
1
聯絡客服
Contact CS 提供相片／影片
Submit photos/videos
2
寄回本地倉
Local Return 運費先由客人支付
Customer pays upfront
3
運回香港
Ship to HK 由公司安排保養
Warranty processed
4
運費實報實銷
Reimbursement 憑收據全數退回
Full refund of postage
✈️ INTERNATIONAL ORDERS ONLY
Warranty Claim 雙選擇方案 / Choose Your Option

海外客戶可於以下兩種方案中自由選擇 / Overseas customers may choose between:

OPTION A
寄回維修 / Return for Repair

產品寄回本地倉庫，運回香港由原廠代理檢測維修，運費實報實銷。

Ship to local warehouse → forwarded to HK for repair. Shipping fee reimbursed.
OPTION B
折算 STOCK CREDIT

按產品使用時間比例折算，以 STOCK CREDIT 退回，可即時用於下次選購。

Depreciated value refunded as STOCK CREDIT — instantly usable for future purchases.
📦 本地退貨倉庫： 🇦🇺 Australia · 🇬🇧 United Kingdom · 🇺🇸 United States
其他國家請聯絡客服索取退貨地址 / Other countries: please contact customer service.
查看完整保養條款 / Full Warranty Terms
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