All items sold by DIGIBAL ONLINE include an enhanced 1-Year Warranty valid in Hong Kong. Items may be sent back to Hong Kong for warranty service.
🔌
UK Plug Standard
All electronic items are supplied with a UK plug unless otherwise stated. International adaptors are not included.
📦
Standard Shipping
All orders are dispatched from our Hong Kong warehouse. Standard delivery takes approximately 8–12 business days.
📋 International Shipping Policy
Shipping Origin: All items are dispatched from our Hong Kong warehouse. We ship to the United Kingdom, Australia, Canada, Taiwan, Macau, Singapore, United States, and other European countries.
Delivery Method: Standard Shipping is the default shipping method. Estimated delivery time is 8–12 business days from dispatch date, depending on the destination country.
⚠️ Customs & Import Duties: Customs charges are already included in the total selling price plus shipping cost. If you receive a customs payment request, please contact our customer service immediately — we will review and issue any applicable charge or refund accordingly.
🌍 Shipping Rates by Region
🇨🇦 Canada Standard Shipping
Delivery to: Canada — All Provinces
Package Weight
Shipping Fee
0 – 1 kg
CA$ 17.82
1 – 3 kg
CA$ 35.64
🇬🇧 United Kingdom (England) Standard Shipping
Package Weight
Shipping Fee
0 – 0.5 kg
£ 6.99
0.5 – 1 kg
£ 9.99
1 – 1.5 kg
£ 14.99
1.5 – 2 kg
£ 18.99
2.1 – 3 kg
£ 39.99
3.1 – 4 kg
£ 49.99
4.1 – 5 kg
£ 59.99
5.1 – 6 kg
£ 69.99
6.1 – 7 kg
£ 79.99
7.1 – 8 kg
£ 89.99
8.1 – 9 kg
£ 99.99
🇹🇼 Taiwan Basic Shipping (UPS / SF Express)
⚠️ Customs Declaration Required: Please provide your delivery address in English (for UPS), or include your Taiwan National ID number in the order remarks (for SF Express) for customs clearance purposes.
Package Weight
Shipping Fee
1 – 1.5 kg
HK$ 80
1.5 – 2 kg
HK$ 90
2.1 – 2.5 kg
HK$ 100
2.5 kg and above
HK$ 130
3 kg and above
HK$ 150
🇲🇴 Macau SF Express (Macau)
Package Weight
Shipping Fee
1.5 – 2 kg
HK$ 35
2 – 2.5 kg
HK$ 42
2.5 – 3 kg
HK$ 51
3.5 – 5 kg
HK$ 100
5.5 – 10 kg
HK$ 150
🇦🇺 Australia Standard Shipping · 6–12 Business Days
Package Weight
Shipping Fee
< 0.5 kg
AU$ 25.00
0.5 – 1 kg
AU$ 32.00
1 – 1.5 kg
AU$ 42.00
1.5 – 2 kg
AU$ 49.00
2 – 2.5 kg
AU$ 56.31
2.5 – 3 kg
AU$ 79.49
3 –3.5 kg
AU$ 99.00
🔋 Power Bank & Power Adaptor — Special Shipping Rates
🚨 Dangerous Goods Notice: Power Banks contain lithium batteries and are classified as dangerous goods for air freight. Special carrier handling is required. Shipping fees are charged separately from standard rates and apply to the United Kingdom, Australia, and Singapore only.
🇬🇧 United Kingdom — Power Bank / Power Adaptor 🔋 Special Rate · GBP£
🔴 Lithium Battery Surcharge Applied. Rates below are specific to Power Bank and Power Adaptor products shipped to the United Kingdom.
Package Weight
Shipping Fee (HK$)
Up to 0.5 kg
£ 14
Up to 1 kg
£ 18
Up to 1.5 kg
£ 22
Up to 2 kg
£ 28
🇦🇺 Australia — Power Bank / Power Adaptor 🔋 Special Rate · AU$
🔴 Lithium Battery Surcharge Applied. Rates below are specific to Power Bank and Power Adaptor products shipped to Australia.
Package Weight
Shipping Fee (HK$)
Up to 0.5 kg
AU$ 25.00
Up to 1 kg
AU$ 32.00
Up to 1.5 kg
AU$ 42.00
Up to 2 kg
AU$ 49.00
🇸🇬 Singapore — Power Bank / Power Adaptor 🔋 Special Rate · HK$
🔴 Lithium Battery Surcharge Applied. Rates below are specific to Power Bank and Power Adaptor products shipped to Singapore.