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![SVICLOUD Xiaoyun 10P+ Flagship Multimedia Player [Hong Kong Official Version]](https://img.myshopline.com/image/store/1759472791688/svicloud10p-2-1024x1024-76dd2462-df70-44cd-bb66-c885fc0186fb.webp?w=480&h=480&q=100)
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SVICLOUD Xiaoyun 10P+ Flagship Multimedia Player [Hong Kong Official Product] with Free Gifts
€187,95 EUR
Quantity
Hong Kong Delivery
HONG KONG & INTERNATIONAL SHIPPING POLICY
✈
International Shipping
Quick rates · 0kg – 2kg · Standard items
UK Plug Standard All products are Hong Kong Version and supplied with UK plug standard unless further advertised.
Customs Arrangement Import duties and taxes are generally included unless otherwise stated on the product or destination notice.
Standard Shipping
🇦🇺Australia
| Weight | Fee |
|---|---|
| Up to 0.5 kg | AU$ 10.84 |
| Up to 1 kg | AU$ 19.49 |
| Up to 1.5 kg | AU$ 32.39 |
| Up to 2 kg | AU$ 38.77 |
🇬🇧United Kingdom
| Weight | Fee |
|---|---|
| Up to 0.5 kg | £ 6.99 |
| Up to 1 kg | £ 12.99 |
| Up to 1.5 kg | £ 18.69 |
| Up to 2 kg | £ 24.69 |
🇸🇬Singapore
| Weight | Fee |
|---|---|
| Up to 1 kg | S$ 15.99 |
| Up to 1.5 kg | S$ 19.99 |
| Up to 2 kg | S$ 22.99 |
🇨🇦Canada
| Weight | Fee |
|---|---|
| 0 – 0.5 kg | CA$ 25.29 |
| 0.5 – 1 kg | CA$ 39.64 |
🇹🇼Taiwan
| Weight | Fee |
|---|---|
| Up to 1.5 kg | HK$ 80 |
| Up to 2 kg | HK$ 100 |
🇲🇴Macau
| Weight | Fee |
|---|---|
| Up to 2 kg | HK$ 35 |
🔋 Power Bank · Special Rates
🇦🇺Australia — Power Bank
| Weight | Fee |
|---|---|
| Up to 0.5 kg | AU$ 33.99 |
| Up to 1 kg | AU$ 49.99 |
| Up to 1.5 kg | AU$ 68.99 |
| Up to 2 kg | AU$ 79.99 |
⚠️ Powerbank Surcharge Applied
🇬🇧United Kingdom — Power Bank
| Weight | Fee |
|---|---|
| Up to 0.5 kg | £ 12.99 |
| Up to 1 kg | £ 16.99 |
| Up to 1.5 kg | £ 21.99 |
| Up to 2 kg | £ 28.99 |
⚠️ Powerbank Surcharge Applied
🇸🇬Singapore — Power Bank
| Weight | Fee |
|---|---|
| Up to 0.5 kg | HK$ 74 |
| Up to 1 kg | HK$ 113 |
| Up to 1.5 kg | HK$ 133.50 |
| Up to 2 kg | HK$ 154 |
⚠️ Powerbank Surcharge Applied
📦 Over 2kg / Heavy items (e.g. Water Dispenser) — please refer to our full shipping page or contact customer service.
🔋 Power Bank requires dangerous-goods handling; delivery time may vary subject to customs and aviation security screening.
WARRANTY
Maintenance Terms and Conditions / Warranty Information
DIGIBAL Official Warranty Coverage
This product is Authentic Hong Kong goods, enjoy Original factory one-year warranty (Unless otherwise specified on the product page). Customers must keep this information safe. Purchase receipts and products Hong Kong distributor of skin care stickers (It is recommended to take photos for record-keeping). If the product malfunctions during the warranty period, the customer must...Contact the Hong Kong general agent directly. Arrange for testing and repair.
* The warranty period and terms for parallel imported products may differ. Please refer to the product page for details.
🌏 Overseas (US / CA / UK / SG / AU)
All products are Hong Kong official versions supplied with a UK-style 3-pin plug. Travel adapters are not included. Warranty coverage ranges from 1 to 2 years, with all servicing performed in Hong Kong. Local return warehouses available in Australia, UK and USA.
Standard Process for Warranty Claim
Contact customer service
Contact CSProvide photos/videos
Submit photos/videos
Contact CSProvide photos/videos
Submit photos/videos
Return to local warehouse
Local ReturnShipping costs are paid by the customer first.
Customer pays upfront
Local ReturnShipping costs are paid by the customer first.
Customer pays upfront
Shipped back to Hong Kong
Ship to HK Maintenance arranged by the company
Warranty processed
Ship to HK Maintenance arranged by the company
Warranty processed
Shipping costs will be reimbursed based on actual expenses.
Reimbursement Full refund upon presentation of receipt
Full refund of postage
Reimbursement Full refund upon presentation of receipt
Full refund of postage
✈️ INTERNATIONAL ORDERS ONLY
Warranty Claim Dual Options / Choose Your Option
Overseas customers may choose between the following two options:
📦 Local returns warehouse: 🇦🇺 Australia · 🇬🇧 United Kingdom · 🇺🇸 United States
For other countries, please contact customer service for a return address.
View full warranty termsFor other countries, please contact customer service for a return address.
GIFT:
Gift #8 Bone UV Protection Automatic Folding Umbrella (Random Color)
Gift #10,000mAh Wireless Powerbank
- Upgraded top-notch low-power S905-Y4 A53 CPU
- Equipped with premium specifications 4GB + 64GB large capacity, no worries about running out of space for updates
- 10P brand new upgraded remote control, adds learning keys and custom shortcut keys, no worries for family use
- Dual-band WIFI high-speed 2.4/5.0G 2T2R bandwidth doubled, enjoy smooth internet speed
- Supports searching and executing operations through smart voice recognition assistant, easily get assistance with wireless voice calls
- Supports up to 8K resolution, AV1 encoding technology, better than H.265 hardware decoding, reduces traffic share for stable playback quality
- Home theater HDR 10+ Dolby sound effects make movies immersive
- Android 12 system built-in Google Play Store, can install preferred apps at will
# This product cannot be used in mainland China (including VPN software and VPN routers). If detected by the manufacturer, the device will be immediately locked and cannot be restarted.
*The product cannot be used in mainland China , if the product has previously connected to the internet in mainland China and is locked, this issue is not covered under warranty
Purchasing the above products indicates understanding of the following points:
- Regarding HDMI no sound issue: HDMI CEC allows control of devices connected via HDMI using the same remote control.
- HDMI-CEC is enabled by default; if no sound is found, please go to main settings > Display and Sound > HDMI-CEC > Volume Control to disable the cloud box remote control of the TV volume.
- For product operation inquiries, please contact Hong Kong official agent customer service technical support via WhatsApp at +447907771380
- Hong Kong goods provide 18 months of warranty in Hong Kong
- Different batches of TV boxes and remote control styles may not be exactly the same as the pictures. Thank you for your understanding
- The Hong Kong version of the TV box does not come with pre-installed apps; customers need to install the required software themselves after purchase, and we will not provide any information on third-party apps.
- All TV boxes are not sealed; please use with confidence, the boxes are brand new and unactivated
- By purchasing, customers agree. We refuse refunds/returns for the above reasons
- This product cannot be used in mainland China (including VPN software and VPN routers). If detected by the manufacturer, the device will be immediately locked and cannot be restarted
| OS | Android 12 AOSP |
| CPU | Amlogic S905Y4 64-bit quad-core ARM® Cortex™ A35 CPU |
| GPU | ARM G31™ MP2 GPU processor |
| RAM | 4GB DDR3 |
| ROM | 64GB eMMC |
| WiFi | 2.4&5G 2T2R 802.11 a/b/g/n/ac Wi-Fi |
| Bluetooth | V5.0 |
| LED Indicator | • Standby mode: Red • Working mode: Blue |
| Language Support | English, German, French, Italian, Spanish, Chinese, Japanese, etc. (12 languages) |
| HDR | Supports HDR10 |
| Video Decoder | • AV1 MP-10@L5.1 up to 4Kx2K@60fps • VP9 Profile-2 up to 4Kx2K@60fps • H.265 HEVC MP-10@L5.1 up to 4Kx2K@60fps • AVS2-P2 Profile up to 4Kx2K@60fps • H.264 AVC HP@L5.1 up to 4Kx2K@30fps • MPEG-4 ASP@L5 up to 1080P@60fps • WMV/VC-1 SP/MP/AP up to 1080P@60fps • AVS-P16(AVS+)/AVS-P2 Standard Profile up to 1080P@60fps • MPEG-2 MP/HL up to 1080P@60fps • MPEG-1 MP/HL up to 1080P@60fps • RealVideo 8/9/10 up to 1080P@60fps • Multiple language and subtitle support • MJPEG and JPEG unlimited resolution decoding |
| Video Encoder | • SW H.264/VP8 encoders • Multi-video decoder up to 4x1080P@60fps • Supports multiple "secured" video decoding sessions • Simultaneous decoding and encoding |
| 3D Graphics | • 4-wide warps, dual texture pipe • 2x 4-wide execution engines (EE) • Concurrent multi-core processing • OpenGL ES 3.2, Vulkan 1.1, OpenCL 2.0 support |
| Decoder Format | HD MPEG1/2/4, H.265/H.264/HEVC, VC-1/WMV, AVS, AVS+, AVS2 RealVideo, AV1, MP-10, VP9 Profile, RM, RealVideo8/9/10 |
| Ports | • 1x HDMI 2.1 • 2x USB 2.0 • 1x Optical • 1x RJ45 LAN • 1x TYPE C 5V/2A |
| Included Accessories |
• Gift Box
|
![SVICLOUD Xiaoyun 10P+ Flagship Multimedia Player [Hong Kong Official Version]](https://img.myshopline.com/image/store/1759472791688/oXkPbwrMTq20241028162609_1445x.jpg?w=1200&h=1200&q=100)
![SVICLOUD Xiaoyun 10P+ Flagship Multimedia Player [Hong Kong Official Version]](https://img.myshopline.com/image/store/1759472791688/svicloud10p-2-1024x1024-76dd2462-df70-44cd-bb66-c885fc0186fb_1445x.webp?w=480&h=480&q=100)
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![SVICLOUD Xiaoyun 10P+ Flagship Multimedia Player [Hong Kong Official Version]](https://img.myshopline.com/image/store/1759472791688/302a05e3-d696-444e-899c-013d770f959a-mkp-desc-image_1445x.webp?w=800&h=800&q=100)
![SVICLOUD Xiaoyun 10P+ Flagship Multimedia Player [Hong Kong Official Version]](https://img.myshopline.com/image/store/1759472791688/oXkPbwrMTq20241028162609_1800x.jpg?w=1200&h=1200&q=100)
![SVICLOUD Xiaoyun 10P+ Flagship Multimedia Player [Hong Kong Official Version]](https://img.myshopline.com/image/store/1759472791688/svicloud10p-2-1024x1024-76dd2462-df70-44cd-bb66-c885fc0186fb_1800x.webp?w=480&h=480&q=100)
![SVICLOUD Xiaoyun 10P+ Flagship Multimedia Player [Hong Kong Official Version]](https://img.myshopline.com/image/store/1759472791688/svicloud-10pplus-productfront-1024x1024-22e30b6b-b804-4000-91b5-1ebdbcf26de3_1800x.webp?w=480&h=480&q=100)
![SVICLOUD Xiaoyun 10P+ Flagship Multimedia Player [Hong Kong Official Version]](https://img.myshopline.com/image/store/1759472791688/302a05e3-d696-444e-899c-013d770f959a-mkp-desc-image_1800x.webp?w=800&h=800&q=100)