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Eufy Indoor Cam E30 4K 智能室內攝影機 - T8417 + HOMEBASE 3 [香港行貨]
Hong Kong local and overseas INTERNATIONAL SHIPPING
Shipping & Delivery Policy Shipping and delivery policies
Review shipping timelines, destination-based delivery fees, customs handling, and lithium-battery product arrangements in one place. This page is designed for clear viewing across desktop, tablet, and mobile. View the delivery times, shipping cost standards, customs arrangements for different regions, as well as the special shipping rules for lithium batteries/Power Bank products. This page has been designed for clear readability on desktop, tablet, and mobile devices.
For products containing lithium batteries, a dedicated surcharge table applies. If the product contains lithium batteries, the freight will be calculated according to the special dangerous goods/batteries freight schedule.
1-Year Warranty 1-year maintenance
Selected products include a one-year warranty coverage from the date of purchase. The designated products are covered by a one-year warranty from the date of purchase.
UK Plug Standard British plug specifications
Products shipped to the UK market are supplied with UK plug standard where applicable. Applicable products shipped to the UK market will be equipped with British plugs.
Standard Shipping Standard delivery
Estimated delivery time is generally 7–14 business days depending on destination. The shipping fee to SG is around 4-7 business days.
The estimated delivery time is generally 7-14 working days, depending on the destination. The estimated delivery time to Singapore and Malaysia is approximately 4-7 working days.
Customs Arrangement Tariff arrangements
Import duties and taxes are generally included unless otherwise stated on the product or destination notice. Unless otherwise stated for the product or destination, import duties and related tax arrangements are generally included.
International Shipping Policy International delivery policy
Shipping fees are calculated by destination and package weight. Some battery-powered or lithium battery products require special handling and will use the dedicated battery shipping table shown below. Shipping costs will be calculated based on the destination and package weight. Some products containing batteries or lithium batteries require special handling and must use the special shipping fee table for battery products below.
Shipping Rates by Region Standard shipping rates for each region
The following tables show standard shipping rates for general products by package weight. Singapore standard rates are shown inS$. The following are standard shipping costs calculated based on package weight for general products. Standard shipping costs to Singapore are calculated as follows:S$ show.
| Package Weight | Shipping Fee |
|---|---|
| 0 – 0.5kg | CA$25.29 |
| 0.5 – 1 kg | CA$39.64 |
| Package Weight | Shipping Fee |
|---|---|
| Up to 0.5 kg | £ 6.99 |
| Up to 1 kg | £ 12.99 |
| Up to 1.5 kg | £ 18.69 |
| Up to 2 kg | £ 24.69 |
| Up to 3 kg | £ 32.69 |
| Up to 4 kg | £ 42.69 |
| Package Weight | Shipping Fee |
|---|---|
| Up to 1.5 kg | HK$ 80 |
| Up to 2 kg | HK$ 100 |
| Up to 2.5 kg | HK$ 120 |
| Up to 3 kg | HK$ 150 |
| Package Weight | Shipping Fee |
|---|---|
| Up to 2 kg | HK$ 35 |
| Up to 3 kg | HK$ 60 |
| Up to 5 kg | HK$ 90 |
| Up to 10 kg | HK$ 150 |
| Package Weight | Shipping Fee |
|---|---|
| Up to 0.5 kg | AU$ 10.84 |
| Up to 1 kg | AU$ 20.00 |
| Up to 1.5 kg | AU$ 25.49 |
| Up to 2 kg | AU$ 32.81 |
| Up to 2.5 kg | AU$ 39.94 |
| Up to 3 kg | AU$ 47.26 |
| Up to 3.5 kg | AU$ 54.57 |
| Package Weight | Shipping Fee |
|---|---|
| Up to 1 kg | S$ 15.99 |
| Up to 1.5 kg | S$ 19.99 |
| Up to 2 kg | S$ 22.99 |
| Up to 3 kg | S$ 39.99 |
Power Bank & Power Adaptor — Special Shipping Rates Power Banks and Power Adapters — Special Shipping Fees
Products containing lithium batteries require special handling and must use the dedicated rate tables below. This also applies to designated brands noted in the shipping notice. Products containing lithium batteries will be subject to the following special freight schedule and will be shipped in accordance with the logistics requirements for dangerous goods/batteries. This rule also applies to designated brands.
| Package Weight | Shipping Fee |
|---|---|
| Up to 0.5 kg | £ 12.99 |
| Up to 1 kg | £ 16.99 |
| Up to 1.5 kg | £ 21.99 |
| Up to 2 kg | £ 28.99 |
| Package Weight | Shipping Fee |
|---|---|
| Up to 0.5 kg | AU$ 24.99 |
| Up to 1 kg | AU$ 36.29 |
| Up to 1.5 kg | AU$ 45.69 |
| Up to 2 kg | AU$ 58.63 |
| Package Weight | Shipping Fee |
|---|---|
| Up to 0.5 kg | HK$ 74 |
| Up to 1 kg | HK$ 113 |
| Up to 1.5 kg | HK$ 133.50 |
| Up to 2 kg | HK$ 154 |
Frequently Asked Questions Frequently Asked Questions
Quick answers about customs, warranty coverage, plug standards, and brand-specific shipping arrangements. Quickly learn about customs duties, maintenance, plug specifications, and special shipping arrangements for PHILIPS/JBL brand products.
Are customs duties and taxes included? Does it include customs duties and taxes?
Yes. Import duties and taxes are generally included unless otherwise stated on the product page or destination notice. Yes, unless otherwise stated on the product page or destination, import duties and related taxes are generally included.
Do products come with warranty? Does the product come with any maintenance?
Selected products come with a 1-year warranty from the date of purchase. Please refer to the product listing for exact warranty coverage. The designated products are covered by a 1-year warranty from the date of purchase. Please refer to the product page for the actual warranty coverage.
What plug type is used for UK orders? What plug type is used for UK orders?
For applicable products shipped to the UK, UK plug standard will be provided. Products intended for the UK market typically come with a British plug.
Return and exchange policy
Warranty Terms:
[Hong Kong Genuine Goods]
Such products can be serviced by the Hong Kong brand or authorized distributor. Different brands offer different warranty periods, with most products providing 1 year of warranty in Hong Kong, unless otherwise specified.
Grey Market Products:
[Japanese Version]
This platform also sells parallel imported products, also known as grey market products.
Grey market products do not come with a warranty in Hong Kong, but this platform offers a 90-day shopping guarantee. The plugs for parallel imported products are local country plugs; for example, Japanese version products will only provide Japanese plugs, and customers need to purchase adapters themselves. Customers can also buy various travel adapters from our company for use as adapters. All parallel imported products sold by the company are of international voltage and do not require a transformer.
All products enjoy a 7-day shopping guarantee, with exchanges for defective items, and thereafter arrangements will be made according to the different warranty periods of the products.
• 4K 解析度日夜清晰查看即時畫面
• 360度鏡頭移動，讓你看清空間全貌；輕點畫面即時對焦你選擇的地方
• 內置AI可偵測人/動物/聲音/哭聲，並即時錄製影片
• 鏡頭自動追蹤移動中的人/動物
• 支援Apple HomeKit, the Google Assistant, Amazon Alexa (HomeKit 下只支援最高1080p解析度)
• 內置麥克風，可與鏡頭前的人雙向對話
• 內建聚光燈，支援色彩夜視/紅外線夜視
• 支援24/7 錄影(需使用 microSD card 或 HomeBase 3)
4K Clarity from Every Angle
eufy Indoor Cam E30
Model: T8417
4K UHD 高解析度‧支援 24/7 連續錄影*
支援最高 4K 解析度，讓你清晰捕捉家中每個時刻，觀看更清晰的即時畫面。內建喇叭及麥克風，讓你隨時與鏡頭前的家人及寵物進行即時的雙向對話。支援 24/7 連續錄影，讓你本看錯過的時刻。(24/7 連續錄影需使用 micro SD 卡 / HomeBase 3)
360° 鏡頭旋轉
支援360° 水平 / 75° 垂直鏡頭旋轉，配合倍放功能，覆蓋更多地方，有效監測家中情況。可透過新設的快速對焦功能(Quick Focus Tap)，輕點畫面即時對焦你選擇的地方。
智能 AI 感測及自動追蹤功能
機身內置智能AI晶片，能感應人/寵物/哭聲。當感應到人/寵物的動作時，鏡頭亦將自動追蹤移動，讓你知道整個過程。
夜間也能提供色彩畫面
機身設有聚光燈，支援色彩/紅外線夜視畫面，讓你在黑暗的環境下也能查看家中情況。
支援 Apple HomeKit
兼容 Apple HomeKit, the Google Assistant, Amazon Alexa，讓你輕鬆整合你的智能家居系統。 (HomeKit下支援最高1080p解析度)
多種儲存方案
影片可直接儲存至 Micro SD 卡(不包括在內)，亦兼容eufy HomeBase 3(另售)，集中存儲Eufy Security 裝置的影片。
產品規格
解析度: 4K UHD
視野: 125°
AI 感應: 動作/人物/動物/聲音/哭聲
AI 追蹤: 人物/動物
夜視: IR (32.8ft), 色彩 (16.4ft)
WiFi連接: 2.4GHz
Pan and Tilt: 360° 水平 / 75° 垂直
錄像: MicroSD (Max. 128GB) / Cloud / HomeBase 3
24/7 錄像: 支援 (需使用 microSD card 或 HomeBase 3)
尺寸: 73 x 71 x 108mm
淨重量: 188g
內容物: Indoor Cam E30, USB充電器, USB-C 充電線, 安裝支架, 螺釘套裝, 說明書
| Q1: 如何使用 Indoor Cam E30 的聚光燈? |
|
A1: 內建的聚光燈可於低光環境下提供額外照明，以增強夜視效果。聚光燈預設為「關閉」。如需使用，請前往eufy Security App 啟用： |
| Q2: Indoor Cam E30 支援 HomeKit 嗎? |
| A2: Indoor Cam E30 支援 HomeKit，但由於 HomeKit 的規限，其解析度將限制至1080p。Indoor Cam E30 亦兼容使用 Amazon Alexa 及 Google Assistant 的智能顯示屏。 |
| Q3: Indoor Cam E30 兼容 HomeBase 3 嗎? |
| A3: Indoor Cam E30 兼容 HomeBase 3，但不兼容 HomeBase 2。 |
| Q4: Indoor Cam E30 支援 5 GHz Wi-Fi 嗎? |
| A4: 不支援，Indoor Cam E30 只支援 2.4 GHz Wi-Fi。 |
| Q5: 為何我的全景畫像(panoramic image) 模糊? |
|
A5: 請查看你的設備固件是否為最新版本：「設定」->>「通用」->>「關於設備」->>「檢查固件更新」(Settings ->> General->> About Device->> Check for Firmware Update)
|
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