REOLINK · DIGIBAL ONLINE Hong Kong Official Stock
Reolink RP-PN16 16-Channel PoE Network Video Recorder (Built-in 4TB)|AI Search, Heat Map, 3-Year Warranty
16 PoE Ports (Up to 24 IP Channels)|Built-in 4TB, Up to 32TB|AI Video Search|3-Year Warranty
16 PoE Ports24 IP ChannelsBuilt-in 4TBAI Search3-Year Warranty
Product Overview
The RP-PN16 is the most feature-packed model in this series: it offers 16 PoE ports (up to 24 IP channels), a built-in 4TB hard drive, 2 SATA bays supporting up to 32TB, plus advanced features such as AI video search, person and vehicle classification, perimeter protection, and heat maps. The manufacturer provides a 3-year warranty, one year longer than other models.
Official specifications: Up to 24 IP inputs (up to 16 wired); up to 16MP; 16 RJ-45 PoE ports (10/100Mbps, up to 25W per port, 802.3af/at); 2 SATA bays (1 x 4TB included), up to 32TB (up to 16TB per drive); Intelligent H.265+/H.265/H.264; 4K HDMI.
Advanced features include AI video search, person/vehicle/non-motor vehicle/animal/package detection, perimeter protection (line crossing, area intrusion, area loitering), smart events (object removal/left-behind objects, beta), and heat maps. These features require the cameras to support the corresponding detection functions, as clearly stated by the manufacturer.

RP-PN16 Exterior (Official Image)
Six Key Highlights
AI
Video Search + Heat Maps
Bandwidth
400Mbps Bidirectional
16 PoE Ports and 400Mbps Bidirectional Bandwidth
The 16 PoE ports provide power directly to the cameras, with up to 25W per port and support for 802.3af/at. For premises that have already been fitted out, this means there is no need to install a power outlet for each camera, significantly reducing installation costs and time.
Another set of official figures is worth noting: both the incoming and outgoing bandwidth are 400Mbps. This is sufficient for simultaneous recording from 16 4K cameras (a 4K main stream is approximately 8Mbps, or about 128Mbps for 16 cameras), but if you want all cameras to use the main stream while viewing multiple feeds remotely at the same time, 400Mbps is the upper limit that needs to be taken into account.
- 16 PoE Ports, Up to 25W per Port
- 400Mbps Incoming/Outgoing Bandwidth
- Supports the 802.3af/at Standard
AI Video Search and Object Classification
AI video search lets you enter a condition directly (such as “person”) to find the relevant clips, without fast-forwarding through an entire night’s footage. Supported categories include people, vehicles, non-motor vehicles (bicycles/trolleys), animals, and packages.
Perimeter protection provides three types of alerts: line crossing, area intrusion, and area loitering. Smart events include object removal and left-behind objects (beta). These are particularly useful in warehouses and retail stores—for example, detecting when “someone moves merchandise” or “someone leaves an item behind.”
- AI Search: People/Vehicles/Non-Motor Vehicles/Animals/Packages
- Perimeter Protection: Line Crossing, Intrusion, Loitering
- Smart Events: Object Removal/Left-Behind Objects (beta)
Heat Maps: Visible Operational Data
Heat maps overlay the density of personnel activity over a period of time using colours, allowing you to see at a glance “which shelf attracts the most people” and “which aisle receives the least foot traffic.” This is a highly practical tool for retail and traffic-flow planning, rather than a security feature.
Usage suggestion: Collect data for one to two weeks first, then adjust your displays and shelf positions based on the results. Note that heat maps require the camera to remain at a fixed angle; once the camera is moved, the data must be accumulated again.
- Heat Map Analysis of Foot Traffic Density
- Ideal for Retail Traffic Flow and Display Optimisation
- Camera Must Remain at a Fixed Angle
Built-in 4TB and 32TB Maximum Capacity
2 SATA interfaces, with 1 x 4TB drive included by the manufacturer. Each drive supports up to 16TB, for a total of 32TB. Intelligent H.265+ saves a little more bitrate than standard H.265, allowing the same hard drive to record for longer.
4TB can record continuously 24/7 for approximately one to two weeks with 16 2K cameras; to retain footage for one month, upgrading to 8TB or more is recommended. The hard drive is the only component subject to regular wear, so it is recommended to check its health status every six months.
- Built-in 4TB, Up to 32TB
- Intelligent H.265+ Saves Bitrate
- Check the hard drive every 6 months
3-Year Warranty and Design
Officially stated 3-year warranty (most other NVR models offer 2 years), which makes a practical difference for commercial users — NVRs operate 24/7, and the third year is often when hard drives and power supplies start to develop problems.
255×50×211mm, 1.4kg (without hard drive), 1.8kg (with hard drive), DC 52V/2.3A power supply. Slightly more compact than the NVS16, making it suitable for installation in a rack or beside a low-voltage cabinet, but ventilation is still required for 24/7 operation.
- 3-Year Manufacturer's Warranty
- 1.4kg (without hard drive) / 1.8kg (with hard drive)
- DC 52V/2.3A
Suitable and Unsuitable Scenarios
Suitable: Commercial premises that need “analysis beyond recording” — use retail stores for traffic-flow analysis, warehouses for alerts when objects are left behind, and offices for visitor counting.
Not suitable: Those that only need basic recording (the NVS16 is more affordable), need more than 25 cameras (choose the NVS36), or do not have compatible AI cameras (AI features are only useful with camera-side support).
- Suitable for commercial premises that require analysis features
- AI requires camera-side support
- Choose NVS36 for more than 25 cameras
What's Included
The following is the packaging contents for Hong Kong official stock. Actual accessories may vary by shipment batch; please contact us for confirmation before placing your order if you have any questions.
- The unit includes 1 built-in 4TB hard drive (as stated in the official specifications). The 2nd SATA slot supports an additional hard drive of up to 16TB. If you would like us to supply a hard drive or preconfigure the AI features, please let us know before placing your order.
- Packaging contents are subject to Reolink's official shipping configuration; the official product page does not disclose the in-box contents item by item, so our store does not make assumptions about the quantity of accessories. If you would like to confirm whether a specific accessory is included (mount, screw pack, or power supply), please contact us before placing your order.
- Hong Kong official stock, 2-year manufacturer's warranty, and local support.
Suitable Applications
Suitable for commercial premises that need “analysis beyond recording”: retail stores, warehouses, and logistics centers.
- Retail stores (traffic-flow analysis + loss prevention)
- Warehouses and logistics centers (alerts when objects are moved)
- Offices and clinics (visitor counting)
- Chain stores (centralized management from multiple angles)
- Commercial premises requiring 24/7 recording
Why Choose This Model
- 16 PoE ports for easier installation
- AI video search for fast review
- Heat maps for traffic-flow analysis
- Built-in 4TB, expandable to 32TB
- 3-Year Manufacturer's Warranty
Full Specifications
| IP Inputs | Up to 24 IP Cameras (Max.16 wired cameras) ;Up to 16 MP resolution |
| Audio/Video Outputs | 1 HDMI, 1 VGA |
| PoE Power Supply | 25W |
| Hard Drive Interface | 2 SATA interfaces for 2 HDDs(1 x 4TB HDD included) |
| Storage Capacity | Up to 32TB (up to 16TB capacity for each HDD) |
| Synchronized Playback | 1-4 channels (Supports only 1-channel playback if you view it in 8MP or higher resolution) |
| Compression Format | Intelligent H.265+, H.265, H.264 |
| Network Protocols | HTTP, TCP/IP, UDP, DHCP, P2P, UPNP, RTSP, RTMP, SMTP, SSL/TLS, DNS, DDNS, NTP,FTP |
| User Permissions | 20 Users (1 admin account & 19 user accounts); supports up to 12 simultaneous video streams (10 substreams & 2 mainstreams) |
| Power | DC 52V/2.3A |
| Operating Environment | Temperature: -10°C ~ + 45°C (14°F ~ 113°F);; Humidity: 10% ~ 90% |
| Dimensions | 255mmx50mmx211mm |
| Weight | 1.4kg(without HDD); 1.8kg(with HDD) |
| Warranty | 3-year |
Comparison Within the Same Series
The RP-PN16 has the same number of channels as the NVS16 but offers more comprehensive features (AI, heat maps, and a 3-year warranty); the table below shows the official specifications for comparison between the NVS16 and NVS36.
| Item | NVS4-NHD | NVS8-NHD | NVS16 | NVS36 |
| Channels | 4 channels | 8 channels (up to 12 IP channels) | 16 channels (up to 24 IP channels) | 36 channels |
| Maximum Input | 12MP | 12MP | 16MP | 16MP/channel |
| PoE Ports | 4 (25W/port) | 8 (25W/port) | 16 (25W/port) | None (4 GbE ports for connecting IP devices) |
| SATA | 1 | 1+1 eSATA | 2 | 3 |
| Maximum Capacity | 6TB | 12TB | 16TB | 48TB |
| Synchronous Playback | 4 channels | 4 channels | 4 channels | 1-4 channels |
| HDMI Output | 4K | 4K | 4K | 4K |
| Weight | 1.4kg | 1.4kg | 2.4kg | 2.26kg (excluding hard drive) |
Frequently Asked Questions
What are the main differences between the RP-PN16 and NVS16?
Features and warranty. The RP-PN16 adds AI video search, people/vehicle/object classification, perimeter protection and heat maps, and comes with a 3-year warranty; the NVS16 focuses mainly on basic recording and comes with a 2-year warranty. Both have 16 PoE ports (up to 24 IP channels).
Does it come with a hard drive?
Yes, it has 1 built-in 4TB hard drive. It has 2 SATA bays, supporting up to 16TB per drive, for a total of 32TB.
Does the AI functionality require camera support?
Yes. The official specifications clearly state that functions such as AI search, object detection and perimeter protection "need to be supported on cameras as well", meaning the cameras must have the corresponding detection capabilities.
How do I use the heat map?
Collect people-density data for one to two weeks and overlay it on the footage using colours to see where people spend the most time. Suitable for retail display and customer-flow adjustments. The camera must be installed at a fixed angle.
Will 16 PoE ports provide enough power?
Up to 25W per port, with a DC 52V/2.3A power supply. If you plan to connect multiple cameras with PTZ functions or spotlights, tell us the models before placing your order and we will help verify the total power consumption.
Is 400Mbps bandwidth sufficient?
Approximately 128Mbps is required for the 16 4K main streams, so it is sufficient. However, if multiple remote views and backups are performed simultaneously, we recommend leaving some bandwidth headroom.
How long can it record for?
With 16 2K cameras recording 24/7, approximately one to two weeks of footage can be stored with 4TB; upgrading to 16TB can provide more than one month of storage. Intelligent H.265+ can extend the recording time further.
What does the 3-year warranty cover?
The official specifications state a 3-year warranty. The exact coverage is subject to the manufacturer's terms. Hardware faults are generally covered; accidental damage and natural wear and tear (such as hard drives) are usually not covered. Please contact us for details.
Does it support third-party cameras?
Third-party cameras can be connected via protocols such as RTSP; however, AI detection and perimeter protection require support from cameras of the same brand. Third-party cameras can only be used for basic recording.
Can it be installed inside a low-voltage cabinet?
It is compact (255×50×211mm), but ventilation is required for 24-hour operation. If installed inside an enclosed low-voltage cabinet, we recommend adding a small fan; otherwise, the hard drive temperature may become too high.
Want to use heat maps to analyse customer flow in your store?
Tell us the store area, number of cameras and the issues you want to address (loss prevention, customer flow or foot traffic), and we will help plan the camera positions and AI function settings.
Hong Kong Official Stock|2-Year Manufacturer Warranty|Local Support